March 1 - 31, 2025: Issue 640

 

Urgent Care Clinic for Dee Why + What Services are Available 24/7 at Mona Vale Hospital UCC: Reminder + Tribute to Eileen Gordon Unveiled

Mona Vale Hospital UCC crew at Christmas 2024. Photo: MVH

Federal Member for Mackellar, Dr Sophie Scamps MP, has welcomed the Government’s election commitment of a new Medicare Urgent Care Clinic (UCC) in Dee Why. Dr. Scamps states it will take pressure of Northern Beaches Hospital’s Emergency Department (ED).

Announced on Sunday March 2nd, and among an additional 50 Urgent Care Clinics slated to be rolled out, the Dee Why UCC will provide bulk billed care for urgent non-life-threatening conditions, seven days a week, for extended hours, with no appointment needed.

The announcement follows calls from Dr Scamps for another UCC in Mackellar to boost public healthcare services for the Northern Beaches community. 

The Dee Why UCC is in addition to the already established Mona Vale Urgent Care Centre at the Mona Vale Hospital campus.

The location of Dee Why was chosen based on Department of Health and Aged Care and Australian Bureau of Statistics data, particularly looking at locations which will take pressure off busy EDs.

“This new Urgent Care Clinic in Dee Why will help to ensure the  community has access to urgent, quality free healthcare when they need it. It will mean shorter wait times for those less urgent cases that would otherwise be seen in the ED,” Dr Scamps said.

“The provision of bulk billed care at this new UCC will enable individuals and families in Mackellar to seek urgent medical attention without the burden of financial cost, which many in our community can ill afford”.

The new UCC in Dee Why and the new Youth Mental Health Hub in Brookvale, announced last week, are a result of the work Dr Scamps has undertaken to expand public healthcare services on the peninsula.

“As a former GP and ED doctor, I know first-hand the importance of meeting our community’s healthcare needs and have been fighting non-stop for this during my first term in Parliament,” Dr Scamps said.

“These new services are vital initiatives that expand public healthcare services on the Northern Beaches to ensure our community can urgently access affordable, safe and quality
healthcare,” Dr Scamps said.

The exact location and provider of the Dee Why UCC will be determined through an independent commissioning process to be conducted by the Northern Sydney Primary Health Network and State Government. This will include an Expression of Interest process that will invite existing GP clinics to scale up to be a UCC, with funding provided by the Federal Government to do so.

Mona Vale Hospital UCC Services

Residents can attend the Mona Vale Hospital Urgent Care Centre for treatment of:
  • Minor fractures or injuries
  • Minor illnesses including infections and rashes
  • Mild asthma or chest infection
  • Minor burns or scalds
  • Minor cuts needing stitches or glue
  • Minor sports injuries, including sprains or strains
  • Wound review
  • Minor head injury
  • Bites or stings
  • Mild stomach pain
  • Migraine
  • Skin infections
The Mona Vale UCC provides treatment for minor injuries and illnesses 24 hours a day, seven days a week.

The Mona Vale Hospital Urgent Care Centre is staffed by an experienced team of doctors, nurses and allied health professionals.

Services available include:
  • Pathology
  • X-ray
  • Plastering
  • Suturing
The Urgent Care Centre is a free service for everyone with a Medicare Card.

Honouring Eileen

A plaque has been installed at Mona Vale Hospital to honour the late Eileen Gordon, who sadly passed away in 2022. Unveiled by her sons on December 17, 2024, the plaque lists a few of her works for residents at MVH.

Eileen devoted over 20 years of service to the Mona Vale Hospital Auxiliary, playing a pivotal role in supporting the hospital and the wider community. Her efforts laid the groundwork for many of the Auxiliary’s successful fundraising activities, including stalls, sausage sizzles, fashion parades, and raffles.

Eileen also led the campaign to establish a palliative care unit on the campus - she just would not give up.

A much-loved resident of Mona Vale (Bungan verge), Eileen dedicated countless hours to helping others.  The plaque serves as a lasting tribute to her remarkable contributions and enduring legacy.


Eileen Gordon – Address at the 2013 Opening of Palliative Care Unit Extension at Mona Vale Hospital:

After decades of work from members of the community and local state MP's the day has finally arrived.

Background: On 29th.October, 1989 the Palliative Care Service at Mona Vale Hospital was opened by the Honourable Bronwyn Bishop, Member of Parliament for Mackellar.

The Palliative Care unit was run by the widely-revered Dr John Doran, and offered 24-hour home support. He was soon joined by Jo-Ann Steeves as Volunteer Co-ordinator. This was a start, but a Hospice was needed too. A group of volunteers, led Volunteer Co-ordinator, Jo-Ann Steeves, started fund-raising with a concert in 1992, which raised a remarkable $10,000. Later, the Combined Auxiliaries, headed by Cora Adcock, donated $2,000 and commenced fund-raising in this community with fetes, raffles, concerts, etc.

In October, 1992, The Area Health Board requested funding for a Hospice at Mona Vale Hospital from health authorities. On 25th February, 1995, Community Services Minister, Mr Jim Longley, announced that a new 12-bed Hospice was to be built at Mona Vale at a cost of $2million, to be completed in August, 1997. 

At this time, the Auxiliaries had raised $115,000. THEN came a change of State Government and Labor refused the Hospice at Mona Vale. The community fund stood at $187,368. All active fund-raising ceased and the Funds remained in a Trust Fund with the Health Department, attracting Interest and also an annual Management Fee.

Over the ensuing years, the delivery of palliative care services has changed, with the focus now being to keep people in their own familiar surroundings by providing the services they need instead of treating them in acute hospitals – better for the patient, better for the budget. The CORE of this is an adequate Palliative Care Day Hospital.

So, on 17th.May, 2007, the Mona Vale Hospital Auxiliary wrote to the General Manager of Mona Vale Hospital requesting that community funds held in Trust Fund 306704 be used to extend “The Cottage” where staff were doing their best to provide services in a facility that was inadequate.

And so began the Paper Trail from Auxiliary to Health Dept, Attorney General, Crown Solicitor and finally the Commissioner for Dormant Funds who ruled on 1st. September 2010 that the funds be released for the purpose of extending the Palliative Care building. A Trust was established with four Trustees and on 17th January, 2011 these community funds were finally released to the Palliative Care Trust Fund - $244,767. A process of a frustrating 3 years and 8 months.

In 2011 the Palliative Care Trust Fund had detailed plans for extensions to the Palliative Care Unit which might serve this community well then and in the foreseeable future. These detailed plans had been supplied pro-bono by a well-respected local architect, Emile Jansen, and approved by the Hospital Engineering Department.

With the extraordinary delays in releasing these community funds, building costs had escalated and we found that we could only fund the new administration section with adequate offices for doctors and nurses and the new physiotherapy unit, leaving the refit of treatment rooms, kitchen, bathroom, common room and reception plus the new physiotherapy deck and ramp exercise areas unfunded.

We really did not want a HALF-BAKED facility and so the Mona Vale Hospital Auxiliary asked the Health Department, NOT for the 1995 $2million, but to match the funding of this community with $244,767. After all, this was a Health Department Facility on Health Department Land. With the support of Rob Stokes, Member for Pittwater, the State Government agreed to honour the promise of Mr Jim Longley in 1995 to match Auxiliary funds and $240,000 was added to the fund, Mona Vale Hospital Kiosk donated $40,000, Rotary Clubs of Pittwater, Terrey Hills and Dee Why/Warringah added their support with combined donations of over $70,000, and Professor Vicki Taylor, CE of NSL agreed to waive the $60,000 fee that would normally be payable to Capital Works for overall supervision of the building project.

While all this was going on, Friends of Northern Beaches Palliative Care, led by President, Jo-Ann Steeves, were busy organising the refurbishment of the original Cottage – new carpet, painting etc with the help of a State Government grant.

The new building was going ahead, but disappointingly, we had exhausted all funds and had no means of building the $60,000 verandah which was a major feature and joined the two buildings. Then a miracle happened in the form of the Shirley Great Foundation, the Auxiliary found another $15,000 and the General Manager obtained $10,000. So we were able to build the beautiful verandah.

So, with all this help, this community has been able to provide a $660,000 purpose-built facility for the provision of Palliative Care Services.

Our thanks go to all the people who have supported this project and to the Trustees.

Eileen Gordon, 2nd, October, 2013

Photos: AJG, AJ, MVH. 2010-2024.