December 1 - 31, 2024: Issue 637

Liz Hefren-Webb appointed as Aged Care Quality and Safety Commissioner

December 13, 2024
Ms Liz Hefren-Webb has been appointed as the new Aged Care Quality and Safety Commissioner, commencing January 20 2025.
 
The Aged Care Quality and Safety Commissioner is a critical role in leading the national regulator of aged care, protecting the health, safety and wellbeing of older people.
 
Ms Hefren-Webb is an experienced leader with an extensive background in social policy and programs, many of which are underpinned by regulatory frameworks. She brings strong strategic capabilities and highly developed stakeholder engagement and decision-making skills.
 
Ms Hefren-Webb is currently Deputy Secretary, Social Policy, Department of the Prime Minister and Cabinet. She has previously held senior leadership roles at the Department of Social Services and other Australian Government agencies. Her leadership in areas such as the National Redress Scheme and the COVID-19 pandemic response has involved complex and sensitive consumer and stakeholder engagement.
 
This combination of skills and experience will equip Ms Hefren-Webb to lead the Commission to a mature state as a contemporary, trusted and high performing regulator. She will drive positive change to work with the aged care sector and implement historic reforms through the Aged Care Act 2024.
 
Ms Hefren-Webb will report directly to the Minister for Aged Care, The Hon Anika Wells MP.
 
Ms Janet Anderson PSM will continue as Commissioner until Ms Hefren-Webb's commencement.
 
Ms Anderson is the inaugural Commissioner, having held the role since 1 January 2019.
 
Ms Anderson led the Commission through major change and growth, including implementation of the new Aged Care Quality Standards, the establishment of the Serious Incident Response Scheme, 24/7 registered nurse coverage, and mandatory care minutes.
 
Ms Anderson also led work within the Commission on delivering recommendations of the Independent Capability Review of the organisation.

This work has strengthened the Commission’s capability to regulate, engage with and support aged care providers to deliver better quality care to older people.
 
In accordance with the government’s Merit and Transparency Policy, the appointment of Ms Hefren-Webb followed a publicly advertised, merit-based selection process.
 
Minister for Aged Care, Anika Wells said:
 
“Ms Liz Hefren-Webb’s strong leadership skills and knowledge of social policy will help us continue to protect older Australians.
 
“I thank Ms Janet Anderson PSM for her commitment to providing excellent leadership of the Commission for the past six years, through a time of major change and challenges, including the COVID-19 pandemic.
 
“I look forward to working with Liz as she leads the Commission through the delivery of the new Aged Care Act, a new regulatory environment, strengthened Quality Standards and beyond.”

The new Commissioner, Liz Hefren-Webb stated:
 
“I am honoured to have the opportunity to contribute to making aged care services better for older people in Australia.
 
“This is a pivotal time for the aged care sector and those who access aged care services as the new Aged Care Act, that has older people at the centre, begins from 1 July 2025. I look forward to leading the Aged Care Quality and Safety Commission through this time of change.”
 
“Through effective regulation of the aged care sector, I am confident that Australia’s aged care system will protect the health, safety and wellbeing of older people now and into the future.”

Commonwealth Bank – over-the-counter withdrawal fees: COTA Australia

December 10, 2024
In December 2024 the Commonwealth Bank of Australia (CommBank) announced that their approximately 1 million ‘Complete Access’ customers would migrate to a ‘Smart Access’ account commencing 6 January 2025.

Around 1 million CommBank customers currently have a Complete Access account, however it has not been offered to customers since 2016. Approximately 90% of these customers will be better off, due to decreased monthly account fee from $6 to $4 and the “no fee for cash” withdrawals from ATMs.

However, for customers who regularly withdraw cash over-the-counter, a key difference between the two account products would be a $3 per transaction over-the-counter withdrawal fee (in branch or via Bank@Post) and applicable to withdrawal via the telephone. COTA Australia has been raising concerns with banks (including CommBank) regarding the impact of changes to banking practices for over-the-counter customers for over a year.

Following public reaction from the community (including by COTA  directly to CommBank), CommBank made a further announcement which clarified around 10% of Complete Access customers will have their transfer paused and that any customer who didn’t want to move accounts should contact CommBank to discuss their options. 

We understand this 10% is likely to include customers who withdraw cash over-the-counter regularly and that CommBank will make contact with these customers over the next 6 months to discuss their options.

We understand that the assisted withdrawal fee can be waived if you meet certain criteria. This includes an automatic waiver if you deposit an aged, disability or war veterans’ pension into your account, and a waiver upon request if you are reliant on over the counter services

CommBank also offers a Streamline Basic account if you have a pensioner concession card, commonwealth seniors health card or health care card which has no assisted withdrawal fees or monthly account keeping fees.

We were pleased to see CommBanks Head of Retail state in the media that CommBank staff in branches will help customers learn how to use ATMs if they aren’t confident and choose to learn that new skill.

If you’re a Commbank customer, and you regularly withdraw cash over-the-counter – ask your local branch teller for a fee waiver or call CommBank to discuss your options.

If you are a regular over-the-counter customer and request a fee-waiver but are denied, we would encourage you to make a complaint to CommBank so they can investigate that specific decision and reconsider if their staff made the correct initial decision.

Avalon Beach SLSC turns 100 in 2025!

2025 marks 100 years of Avalon Beach Surf Lifesaving Club.

Planning is underway to celebrate the achievement of Avalon Beach SLSC's Volunteer Surf Lifesavers keeping Avalon Beach safe for residents and visitors for 100 years!

A number of celebratory events and activities spread throughout the Club's 100th year, are currently under development, and will be progressively announced through the year. 

The range of celebrations will involve past and present members, the Avalon Beach community, as well as visitors to our area.  The Surf Club is a focal point in and for the Avalon Beach community, so it is fitting that the community takes pride in this milestone.

Initially, so that our records are up to date, we invite all past members of our Club to Email the Club at 100years@avalonbeachslsc.com.au  with your updated details so we can keep you informed of what will be happening for members.

If you know of others that may be interested in the 100th Anniversary celebrations please pass the message on. 

The Club looks to the future, acknowledging and building on the legacy left from those who came before us over the past 100 years.

Avalon Beach SLSC Centenary Committee

Celebrating 10 years in Seniors’ Stories: Congratulations!

One hundred NSW seniors have shared stories that ‘made them’ in the milestone 10th edition of Seniors’ Stories – marking 1,000 short stories published since 2013.

Congratulations to local Wordsmiths whose contributions made the 2024 edition: 
  • Karen Young of Avalon Beach for; What Made Me: My Mother’s Compelling Mantra – There is No Such Word as Can’t! (also a version in French)
  • Paul D Sullivan of Newport for; The Paddo Paper Boy
  • Liz Guthrie of Mona Vale for; Bookish Betty
  • Brian R Geach of Forrestville for; A New Life
  • Bernadette Astill of Manly for; The Power of the Page
  • Graham Murray of Manly for; Going Home
  • Anne McEnroe of Fairlight for; What Made Me?
  • Paul Tavuzzi of Mosman for; Becoming Paolo
This year’s theme ‘What Made Me’ has produced stories of hardship, resilience, life-changing moments, and generational life lessons in the 260-page book.


Several short story writing workshops were delivered by The Fellowship of Australian Writers (FAW) to provide participants with writing tips, guidance, and inspiration to share their story.

The NSW Government introduced the Senior’s Stories competition in 2013 as a way of recognising and valuing the experiences of NSW seniors, as well as showcasing their talent.

The competition is open to all Seniors Card and Senior Savers Card holders and offers the opportunity to showcase different cultures, backgrounds, languages, and histories told through real, lived experiences.

One story this year, written by 62-year-old Cassandra French, tells of her formative childhood years growing up on an island where she shares snippets of how it was key to “developing her sense of self”.

Seniors’ Stories Volume 10 will be available at all local libraries across NSW by the end of November, or can be downloaded as a PDF or audiobook from seniorscard.nsw.gov.au

The audiobook is available via 16 narrators representing 11 languages on Spotify, Audible, Google and Apple Books.

Minister for Seniors Jodie Harrison said:

“The stories in this book celebrate the insights and experiences of seniors in NSW and recognise the ongoing value of those contributions.

“This year, we saw one of the highest submission rates, with over 500 short stories shared with our judging panel for the milestone 10th edition of Senior’s Stories.

“Eleven stories were translated into the author’s native language including Cantonese, Italian, Spanish and Hungarian, showcasing our diverse communities across the state.

“Congratulations to all our authors who submitted and to those who feature in the book.”

Seniors’ Stories author Cassandra French said:

“I often think about different parts of my childhood, and I wanted to tell people what I feel made me who I am. I noted down a few ideas at the workshop, and it took me to that place I grew up in.

“I have lots of stories to tell and I really like writing, so I decided to discipline myself to get this done.

“I absolutely encourage others to take part, especially if they like writing – we all have stories to tell by this age.”

Intergenerational Playgroup Program

Calling all adults 65+: Opportunity to Participate in an Intergenerational Playgroup Program.

Incredible opportunity for older adults (65+) to participate in an Intergenerational Program under the “INTEGRITY” research trial, bringing adults and pre-school-aged children together for fun-filled and engaging activities, hoping to improve health and wellbeing outcomes for all.

Similar to the playgroup seen on the ABC Program 'Old People's Home for 4 Year Olds'.

New sites starting 2025 across the Northern Beaches, supported by Northern Beaches Council. This 20-week program involving 2-hour weekly sessions will be held at nearby local preschools throughout Sydney. 

Eligibility requirements apply. Interested or want to know more? Call +61 2 8052 4365, email integrity-study@georgeinstitute.org.au or visit https://redcap.link/integrity.trial.eoi

In conjunction with the University of NSW and The George Institute for Global Health.

Retiring with debt? Experts explain downsizing, using super for your mortgage, and pension eligibility

RDNE Stock project/Pexels
Kathleen Walsh, University of Technology Sydney and Jemma Briscoe, University of Technology Sydney

This article is part of The Conversation’s “Retirement” series where experts examine issues including how much money we need to retire, retiring with debt, the psychological impact of retiring and the benefits of getting financial advice.


About 36% of homeowners still have a mortgage when they retire, up from 23% a decade ago.

This increase in mortgage debt is due to soaring property prices, changes in retirement ages and easy access to drawdown equity loans (where you use your home as security to get a loan, which can be used to fund travel, medical costs and other expenses).

So, what are the options for homeowners who carry debt into retirement?

A woman is on holidays.
Some retirees take out loans to fund travel, medical costs and other expenses. Andrea Piacquadio/Pexels

Option 1: keeping the home and the debt

If you keep the family home in retirement, you get to own a property and can still receive the age pension.

For example: Jackie has a home worth A$2 million with a $200,000 mortgage. She also has $800,000 in superannuation. She is 67 but is not eligible for the age pension because her assessable assets – her super – is above the $695,500 cut off.

If Jackie takes $200,000 from her super and repays the outstanding mortgage debt, she will save on interest and principal repayments for the next ten years. She will also reduce her assessable assets by $200,000. This makes her eligible for a part pension.

So while Jackie has less super, she gets to receive a pension and gets all the subsidies associated with being a pensioner.

Option 2: downsizing to clear the debt

Downsizing can extinguish any remaining debt, and can free up money for holidays, restaurants and the good life in retirement. It also enables a move to a more age-friendly home or apartment.

And the government does provide a superannuation incentive via the downsizing contribution.

This allows homeowners over 55 who have lived in their home for more than ten years to make a one-off contribution of $300,000 (singles) and $600,000 (couples) to their super, using money from the sale of their home.

But when a person reaches pension age, currently 67, any money in super will be included in the government’s assessment of your financial assets and income. It could mean you don’t qualify for a pension or pensioner subsidies.

Of the approximately 2.6 million who receive a part or full the age pension, only 78,000 people have taken up this initiative. That begs the question if this option really does create a true financial downsizing incentive.

Think again of Jackie, the woman with the $2 million home and the $200,000 in mortgage debt. Say she decides to sell her home and move to a smaller house close to family and friends. This will incur about $40,000 in selling and marketing fees, and stamp duty of around $62,000 on her new $1.4 million apartment.

Downsizing leaves her with $1.1 million in financial assets (after transaction costs), which means that Jackie is not eligible for the pension.

While she’ll be able to fund a comfortable lifestyle, this decision to downsize may not be as attractive as keeping the house.

The decision to sell and move has cost her an extra $100,000 in transaction costs and her pension.

So, people need to think carefully about downsizing. It can allow people to move closer to children, grandchildren, and the services they need – but these must be balanced against the financial implications.

An older Asian man and woman look at property listings.
Downsizing can extinguish any remaining debt but can come with implications for pension eligibility. RDNE Stock project/Pexels

What about renters?

Paying market rent while on a fixed income can be very hard, so renting is a challenge for retirees.

According to the 2021 census, women aged 55-64 and those over 65 are among the fastest-growing groups experiencing homelessness.

The good news is many profit and not-for-profit retirement communities provide rental models and discounted entry contributions to residents with limited means (but there are often waiting lists).

Retirement village residents may also be eligible for rent assistance depending on their circumstances.

Rent assistance is an extra $5,751 per year in social security benefits and provides extra financial support to eligible age pension recipients.

Retirement communities provide vulnerable older Australians a unique opportunity to move into a community under a leasehold or licence agreement. More than 260,000 senior Australians live in about 2,500 retirement communities across the country.

While a retirement village may not be the first option for many retirees, they can provide affordable accommodation.

Making the best choice

Navigating housing decisions as you approach retirement means balancing financial, emotional, and lifestyle considerations.

Homeowners retiring with a mortgage face a choice: keep their home or downsize to alleviate debt.

Keeping the home and accessing super to pay the outstanding debt improves cash flow and allows you to keep your biggest asset.

Downsizing helps eliminate debt and boosts the super balance, but comes with extra transaction costs (and you may end up with less pension, or none at all).

Seeking professional financial advice is crucial, and ensure they are a registered financial advisor.The Conversation

Kathleen Walsh, Professor of Finance, University of Technology Sydney and Jemma Briscoe, Adjunct lecturer in finance, University of Technology Sydney

This article is republished from The Conversation under a Creative Commons license. Read the original article.

How much do you need to retire? It’s probably a lot less than you think

Iryna Inshyna/Shutterstock
Brendan Coates, Grattan Institute and Joey Moloney, Grattan Institute

How much do you need to save for a comfortable retirement?

It’s a big question, and you’ll often hear dire warnings you don’t have enough.

But for most Australians, it’s a lot less than you might think.

You spend less in retirement

Australians tend to overestimate how much they need in retirement.

Retirees don’t have work-related expenses and have more time to do things for themselves.

And retirees, especially pensioners, benefit from discounts on council rates, electricity, medicines, and other benefits worth thousands of dollars a year.

An older Asian couple walk on a wooden bridge out in nature.
Australians tend to overestimate how much they need in retirement. CandyRetriever/Shutterstock

While housing is becoming less affordable, most retirees own their own home and have paid it off by the time they retire.

Australians who own their home spend an average of 20–25% of their income on housing while working, largely to pay the mortgage.

But that falls to just 5% among retiree homeowners, because they are just left with smaller things such as rates and insurance.

Notes: Housing costs include mortgage interest and principal repayments and general rates for homeowners, and rental payments for renters. Does not include imputed rent.:
Notes: Housing costs include mortgage interest and principal repayments and general rates for homeowners, and rental payments for renters. Does not include imputed rent. Grattan analysis of ABS (2022) Survey of Income and Housing.

And whatever the income you need at the start of your retirement, it typically falls as you age.

Retirees tend to spend 15–20% less at age 90 than they do at age 70, after adjusting for inflation, as their health deteriorates and their discretionary spending falls.

Most of their health and aged-care costs are covered by government.

So how much superannuation do you need?

Consumer group Super Consumers Australia has crunched the numbers on retiree spending and presents three robust “budget standards”:

  • a “low” standard (that is, enough for a person who wants to spend more than what 30% of retirees do)
  • a “medium” standard (spending more than 50% of retirees do), and
  • a “high” standard (more than 70%).
How much super do you need? Super Consumers Australia (2023) Retirement Savings Targets

Crucially, these estimates account for the significant role of the Age Pension in the retirement income of many Australians. The maximum Age Pension is now A$30,000 a year for singles, and $45,000 a year for couples.

To meet Super Consumers Australia’s “medium” retirement standard, a single homeowner needs to have saved only $279,000 in super by age 65 to be able to spend $41,000 a year. A couple needs only $371,000 in super between them to spend $60,000 a year.

To meet their “low” standard – which still enables you to spend more than 30% of retirees – single Australians need $76,000 in super at retirement, and couples $95,000 (while also qualifying for a full Age Pension of $30,000 a year).

That’s provided that you own your own home (more on that later).

Ignore the super lobby’s estimates

Australians should ignore the retirement standards produced by super lobby group the Association of Superannuation Funds of Australia.

Their “comfortable” standard assumes retirees need an annual income of $52,085 as a single, and $73,337 as a couple. This would require a super balance of $595,000 for a single person, and $690,000 for a couple.

But this is a standard of living most Australians don’t have before retirement.

It is higher than what 80% of single working Australians, and 70% of couples, spend today.

For most Australians, saving enough to meet the super lobby’s “comfortable” standard in retirement can only come by being uncomfortable during their working life.

Most Australians are on track for a comfortable retirement

The good news is most Australians are on track.

The federal government’s 2020 Retirement Income Review concludes most future Australian retirees can expect an adequate retirement, replacing a more-than-reasonable share of their pre-retirement earnings – more than the 65–75% benchmark nominated by the review.

Even most Australians who work part-time or have broken work histories will hit this benchmark.

Most retirees today feel more comfortable financially than younger Australians. And typically, they have enough money to sustain the same, or a higher, living standard in retirement than they had when working.

Rising mortgage debt doesn’t change this story

More Australians are retiring with mortgage debt – about 13% of over-65s had a mortgage in 2019–20, up from 4% in 2002–03.

But the government’s retirement income review found most retirees who used $100,000 of their super to pay off the mortgage when they retire would still have an adequate retirement income.

This is, in part, because many would qualify for more Age Pension after using a big chunk of super to pay off the mortgage.

And retirees can get a loan via the government’s Home Equity Access Scheme to draw equity out of their home up to a maximum value of 150% of the Age Pension, or $45,000 a year, irrespective of how much Age Pension you are eligible for.

The outstanding debt accrues with interest, which the government recovers when the property is sold, or from the borrower’s estate when they die, reducing the size of the inheritance that goes to the kids.

But what about renters?

One group of Australians is not on track for a comfortable retirement: those who don’t own a home and must keep paying rent in retirement.

Nearly half of retired renters live in poverty today.

Most Australians approaching retirement own their own homes today, but fewer will do so in future.

Among the poorest 40% of 45–54-year-olds, just 53% own their home today, down from 71% four decades ago.

But a single retiree renting a unit for $330 a week – cheaper than 80% of the one-bedroom units across all capital cities – would need an extra $200,000 in super, in addition to Commonwealth Rent Assistance (according to the government’s Money Smart Retirement Planner).

This is why raising Commonwealth Rent Assistance to help renting retirees keep a roof over their heads should be an urgent priority for the federal government.

Australians have been told for decades that they’re not saving enough for retirement. But the vast majority of retirees today and in future are likely to be financially comfortable.The Conversation

Brendan Coates, Program Director, Economic Policy, Grattan Institute and Joey Moloney, Deputy Program Director, Housing and Economic Security, Grattan Institute

This article is republished from The Conversation under a Creative Commons license. Read the original article.

A Call to Volunteer Trainers and Students

Come and share your knowledge or learn more about your device! 
Computer Pals for Seniors Northern Beaches would love to hear from you. We are a not-for-profit organisation helping seniors navigate the wonderful world of technology.

We teach in term times Monday to Friday in a relaxed fun environment.

Common topics requested by Students are: Sending and receiving emails, discovering useful apps, safe banking online, learning how to take and store photos, avoiding Scams, and basically being able to operate their device with confidence.

We teach Android/Apple tablets and phones, and Apple/Microsoft/ Chromebook laptops.

We are based at the Tramshed Arts & Community Centre, 1395a Pittwater Road, Narrabeen, near the B-Line bus stop.

Why not give us a call on 0478 920 651



2025 Legal Topics for seniors diary 

Available to pre-order from November 15. The 2025 legal topics for seniors diary will be released in December. Check back to this website from 15 November to pre-order your copy. 

Organisations who would like to request a box of diaries, please email publications@legalaid.nsw.gov.au.

Issacs's Gardening Services: Seniors Looked After 

Our neighbour's son (Isaac Loveday) recently started his own gardening business here.  He lives at Warriewood.

Isaac has 10 years horticultural experience with Flower Power.   His listed expertise is:
  • Horticultural advice
  • Mowing & hedging
  • Landscaping & fertilising
  • Planting & turf laying
  • Weed & pest control
No job is too big or too small, and seniors will be looked after.
I have attached his Brochure & Business Cards.
Do you have anywhere in PON that we can advertise his business.  He is a young man & enthusiastic about his work.
J.M.

Mah Jong returns to RPAYC

THURSDAYS 5PM - 7PM COMMENCING 4 APRIL

Everyone is welcome, from novices to experienced players! Sharpen your mind, connect with friends, learn a new skill or refresh your existing game. Mah Jong if fun for all!

For more information contact Leigh Hudson 0408 941 665.

Stay for dinner in Halyards - book your table online HERE 


Pittwater-Narrabeen Parkinson’s Support Group

The purpose of our group is to support seniors (55yrs +) living with Parkinson’s, their carers, relatives and those who have lost a partner to Parkinson’s, who live on the northern beaches of Sydney.

This support Group has been meeting for around 30 years on the Northern Beaches. Our meetings aim to help reduce the social isolation, and increase community connectedness for our members. Through guest speakers, discussions, and group activities, our meetings will support and promote mental health, healthy lifestyles and well-being.

Our Facebook webpage will be used to store resources and links, and provide another way to safely keep in touch, for those who want to use Facebook. We also have a website that is regularly updated https://wheresdot.wixsite.com/nbpdsupportgroup

We meet regularly and due to Covid we have been meeting at Jamieson Park, The Esplanade, Narrabeen.

Give Dot a call for more information: 0418 640 086 and join our Facebook group: https://www.facebook.com/groups/1063258404504502

Concession car parking at NSW Health public hospitals

Patients and carers may be eligible for concession rates on parking at NSW Health public hospitals. 

To be eligible you need to be:
  • requiring treatment over an extended period
  • attending hospital more than twice a week (including carers of long term patients who visit frequently). 
  • ongoing cancer treatment
  • treatment more than twice weekly
  • daily dressing changes
  • cardiac rehabilitation or health promotion classes
Concessions are also available for holders of a: 
  • Transport for NSW Mobility Parking Scheme permit
  • Pensioner Concession Card
  • Department of Veterans' Affairs Gold Card
  • Health Care Card.
Hospitals provide communication to patients, carers and visitors about the availability of concessional car parking rates, this includes:
  • clearly displaying and publicising concessional rates
  • streamlining the concession application process with designated points of access
  • validating concessional parking for the duration of a course of treatment. 
For detailed information on eligibility and concession fees, visit NSW Health webpage:

Learn Something New: Australia MOOCs And Free Online Courses

There is a full range of everything your heart, mind and body wants to learn more about, presented and conducted by Australia's best universities.

Manly Sailability Needs Volunteers

We have a fantastic team of volunteers who help us with a range of jobs. A roster system ensures that we don’t overdo things but many of our volunteers nevertheless are there even when they’re not on the roster. We set up a marquee for shade, put out the urn for tea and coffee, bring the boats out from the shed, set up the boats and put them into the water, sail the boats, ensure that everyone signs in, operate the radio, observer on the safety boat, and at the end of our day’s sailing, do all this in reverse.

You don’t have to be a sailor to be a volunteer, landlubbers are most welcome too. And some of our volunteers are themselves disabled.

Volunteering for Sailability Manly will give you many amazing personal rewards… for starters, what better way of spending a few hours on a Saturday than on Manly Cove? And you’ll find that you will grow as a person through meeting and interacting with a diverse range of wonderful and inspiring people with various disabilities. 

If you’re not a sailor don’t let that stop you – we have numerous things that need doing on the jetty and we’re happy to take you for a sail or even train you to become a sailor if you wish. 

Please help us share Freedom on the Water, regardless of ability, by getting involved and  contact secretary@manlysailability.com.au

2024 Seniors Card Discount Directory

NSW Seniors Card is pleased to provide members with the 2024 Seniors Card Directory, your guide to the best discounts and special offers from thousands of participating businesses across the state.

The directory includes discounts from each region in NSW. The regions are: Sydney & Surrounds, Central Coast & Hunter, Northern NSW, Southern NSW and Western NSW.

View our regional map below to determine which region you are in.  You can view the directory online in your browser or download and save to your computer for quick reference as you need. 

Each year five directories are released, one for each region in NSW. The regions are: Sydney & Surrounds, Central Coast & Hunter, Northern NSW, Southern NSW and Western NSW.

To download your copy, please click the link below:
Copies of the 2024 directory are also available for pickup from Australia Post Outlets, Service NSW Centres, MP Offices as well as participating local Councils and Libraries across the state. Please click here to find a location near you.

Hotline to report food quality in aged care now live

Australians now have a simple and efficient way to report food concerns in aged care, with the launch of a dedicated Food, Nutrition and Dining Unit hotline at the Aged Care Quality and Safety Commission.

The hotline is active and callers will have access to experts in the areas of food, nutrition, and dining, including dietitians and speech pathologists.

A good meal with good nutrition is crucial to quality of life for everyone but especially older people.

The Food, Nutrition and Dining Hotline is also available to aged care providers to access food and nutrition advice, support and education to deliver improved food, nutrition and dining experiences for older people in their care.

Older people, their families and carers, providers and aged care workers can call the Food, Nutrition and Dining Hotline on 1800 844 044.

The hotline builds on the Federal Government’s grant to the Maggie Beer Foundation to build the capability of aged care chefs and cooks working in aged care.

The first free online training modules are now available: https://lms.maggiebeerfoundation.org.au/.

Minister for Aged Care, Anika Wells stated;

“What older Australians consume and their dining experience has a significant impact on their overall wellbeing.

“Australians were shocked when the Royal Commission into Aged Care Quality and Safety found that 68% of aged care residents were malnourished or at risk of malnourishment on the Coalition’s watch.
“I can't be clear enough, food must be a priority in aged care.

“The Food, Nutrition and Dining Unit hotline is another important step in the Albanese Government’s mission to make sure older people have access to nourishing food that improves their quality of life.”

MWP Care

We've been supporting the community for over 50 years! 
Our Neighbour Aid staff and volunteers are able to provide crucial support to vulnerable elderly residents during the lockdown. 

Help with going to the supermarket or shopping on your behalf from a list as well as transport to medical appointments. Please get in touch via our website for more information 

MWP Care is a not-for-profit organisation that assists frail aged and younger people with disabilities and their carer’s in the Manly, Warringah, Pittwater area to remain independent members of our community.

MWP Care provides support to people who cannot manage alone by providing a range of services. Many of Community Aid’s activities are made possible by the generous work of our wonderful volunteers. Please contact us for more information.


 COTA – NSW - cotansw.com.au

ABOUT US

The Council on the Ageing NSW (COTA NSW) is the peak organisation for people over 50 in our state. We’re an independent, non-partisan, consumer-based non-government organisation. We work with politicians, policy makers, and service providers as well as media representatives to make sure your views are heard and your needs are met. COTA NSW works to empower and engage people over 50. For decades, we’ve shaped the policies and programs that change lives.

Since our beginning in 1956, COTA NSW has introduced policies and programs that make a real difference to peoples’ lives. We have proud record, having created: ■Meals on Wheels, ■Retirement Village Residents Association, ■Australian Seniors Computer Clubs Association, ■Seniors Clubs, ■Seniors Information Service, ■OM:NI – Older Men: New Ideas, ■Grandfriends, ■Grandparents, Relatives and Kinship Care Alliance, ■Medication Management for Older People, and the ■Mature Employment Line

Profile: Avalon Soccer Club
Avalon Soccer Club is an amateur club situated at the northern end of Sydney’s Northern Beaches. As a club we pride ourselves on our friendly, family club environment. The club is comprised of over a thousand players aged from 5 to 70 who enjoy playing the beautiful game at a variety of levels and is entirely run by a group of dedicated volunteers. 

Media Releases concerning Seniors this week from National Seniors Australia

With around a quarter of a million members, National Seniors is Australia’s largest consumer organisation for the over 50s and fourth largest group of its kind in the world.

Country Pensioner Excursion ticket: NSW Public Transport

Parents missing out on REAL face time? If they have a Pension Card, sign them up & they could get unlimited $2.50 Country Pensioner Excursion tickets*.
Call 13 22 32 to sign up.

Country Pensioner Excursion ticket (CPE)
A Country Pensioner Excursion (CPE) ticket is an affordable ticket for eligible pensioners and seniors to travel by train in regional NSW and the ACT.

For $2.50 you can book an economy class seat on a NSW TrainLink 

Regional train service. You will need to book 7 days or less in advance

Apply for the Seniors Energy Rebate

A new rebate for independent retirees who hold a Commonwealth Seniors Health Card to help with electricity costs. The Seniors Energy Rebate is available for eligible independent retirees to help cover the cost of their electricity.

To be eligible you need to hold a Commonwealth Seniors Health Card (CSHC).
CSHCs are means-tested concession cards issued by Services Australia and the Department of Veterans' Affairs (DVA). 

The Seniors Energy Rebate is now $250 per household, per financial year.

If your application is successful, the rebate will be paid directly into your nominated bank or Credit Union account.

Note: Gas accounts are not eligible for the rebate.

What you need
  • your valid CSHC from Centrelink or the DVA
  • the most recent electricity bill for your current primary place of residence
  • your contact details
  • your bank or Credit Union account details
How to apply
  • Check you meet the eligibility requirements.
  • Select the 'Apply online' button.
  • Enter the required details.
  • Submit the application.
If you're unable to apply online, visit a service centre or call us on 13 77 88.
If your application is successful, you'll receive payment within 5 working days into your nominated bank/Credit Union account. Service NSW will contact you if there are problems issuing your payment. 

Tech Savvy Seniors

Tech Savvy Seniors provides free or low cost digital skills training on how to use computers, tablets and smartphones to keep in touch with family and friends, access essential services, conducting personal business and discover more about the things you are interested in.

Join the thousands of people over 60 who have already completed this fun, practical training and made new friends in the process.

With over 150 training locations across NSW as well as resources online it has never been easier to build your digital skills and confidence, with training available in a range of languages. To find out more about training sessions available near you, visit the Tech Savvy Seniors website to find your local library or community college provider.

For here: 
  • Northern Beaches Council Library at Glen Street, Mona Vale, Warringah Mall 02 9976 1720 
  • Northern Beaches Community College Inc at Narrabeen, Brookvale, Mosman (02) 9970 1000 enquiries@nbcc.nsw.edu.au
The Tech Savvy Seniors website also contains a great range of ‘self-teach’ videos and free digital literacy training resources available to make it easy to learn at your own pace to develop your digital skills from the comfort of your home.

Tech Savvy Seniors is a NSW Government initiative in partnership with Telstra.

NSW Spectacles Program

The NSW Spectacles Program provides glasses and visual aids to eligible recipients who might be at risk of a preventable decline in their eye health.

If you're eligible, you can receive free of charge in any 2-year period:
  • one pair of single vision glasses, or
  • one pair of bifocal glasses.
Contact lenses, tinted lenses or low vision aids may be provided in certain circumstances.

You are eligible if you:
  • receive a full Centrelink pension/benefit
  • have no other income other than the Centrelink payments
  • have financial assets less than $500 (if single) or $1000 (if married/partnered or parent/guardian)
  • are a low-wage earner who earns less than:
  • the JobSeeker Payment if you're under 65, or
  • the aged pension if you're over 65.
People living in regional/remote areas and Aboriginal and Torres Strait Islander peoples may also qualify for the subsidy. At your appointment, your provider will use the program’s online portal to check your eligibility using the information you've supplied.

Visit Vision Australia for more details on the program, your eligibility and how to apply, at:

RSPCA's Community Aged Care Program

RSPCA NSW understands that to an elderly owner, a pet can mean everything. Our Aged Care program aims to keep pets and their elderly owners happy, healthy and together in their own homes for as long as possible. To do this, we assist elderly pet owners over the age of 65, Indigenous pet owners over the age of 50 and palliative care patients of any age.
  • services our Aged Care program offers include: temporary foster accommodation and/or emergency pet boarding if the owner requires medical treatment, respite or other assistance
  • assistance with veterinary treatment
  • home visits to assist the elderly with basic pet care
  • assistance with pet grooming
  • assistance with transport to and from the local veterinarian
  • a volunteer network to assist with dog walking and short periods of in-home care if the owner requires medical treatment, respite or other assistance
Please note that due to high demand for this program, we ask that pet owners first ask family and friends whether they are able to assist with their pet’s care.

This community program was previously known as Pets of Older Persons (POOPs).

For more information please contact the RSPCA Community Programs helpline (02) 9782 4408.

The helpline operates Monday to Friday, 9 a.m. – 5 p.m. During weekends and public holidays contact the RSPCA Contact Centre on (02) 9770 7555
Aged Care Program FAQs

Computer Pals for Seniors: Northern BeachesTechnology made easy for Seniors

Have you ever struggled with the demands of modern technology? Come and join our friendly club and learn at your own pace. 

Computer Pals for Seniors Northern Beaches is here to help you master your device, be it Android/Apple tablets and phones, Apple/Microsoft/Chromebook laptops.

Each lesson is one-on-one for an hour each week during term times.

We are based at The Tramshed Arts & Community Centre, 1395a Pittwater Road, Narrabeen, close to the B-Line bus stop.

If you would like further information please contact Anne - Tel: 9984 0604 or email anne.computerpals@gmail.com



Older Persons Advocacy Network (OPAN)

Older Persons Advocacy Network offer free, independent and confidential services that focus on supporting older people and their representatives to raise and address issues relating to accessing and interacting with Commonwealth funded aged care services.

Older Persons Advocacy Network  seek to ensure that aged care consumers understand and exercise their rights and participate, to the maximum degree possible, in the decisions affecting their care.

Older Persons Advocacy Network achieve this through the delivery of individual advocacy support, information and consumer and service provider education.

Nine State and Territory based organisations form the OPAN network. Older Persons Advocacy Network is funded by the Australian Government to deliver the National Aged Care Advocacy Program (NACAP), providing a national voice for aged care advocacy.

ADVOCACY
Older Persons Advocacy Network organisations offer free aged care advocacy services that are independent and confidential

INFORMATION
Older Persons Advocacy Network organisations provide free information about aged care service provision, referrals and the rights and responsibilities of consumers

EDUCATION
Older Persons Advocacy Network organisations offer free information and education sessions to consumers and providers of Commonwealth funded aged care services

Seniors Toy Repair Group needs your help

Volunteers are sought to help out on Wednesday mornings (7.30am to midday) at the group's workshed in Ingleside. Volunteers need their own transport and be willing to sort and clean toys that are picked up at different collection points on the Northern Beaches. 

Prospective volunteers can call Terry Cook on 0410 597 327 or email himFind out more about this great community group HERE


My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
My Aged Care is the Australian Government's starting point on your aged care journey. Find and access the government-funded services you need.

Learn about different types of care
If you are just starting out on your aged care journey, this is your first step. You can see what services are available to help you stay in your own home, or what to expect in an aged care home.

Get assessed
If you’ve had a look at what services might be available and you want to know if you are eligible, this is your next step. Read about how to apply and what’s involved in the assessment process.

Find a provider
If you’ve been assessed and are ready to find a provider and set up your new services, start here. Find out what to consider and get information about service providers near you.

Manage your services
If you are receiving services and want to check what you’ve got in place or make some changes, head to this section.

Need some help?
If you need some help, the My Aged Care team can answer most of your questions over the phone. Call 1800 200 422

WIND, BRASS AND PERCUSSION PLAYERS!!!!!

Northern Beaches Concert Band is looking for flute, clarinet, saxophone, tuba and trombone adult players.  We cater for players from beginner to advanced and have a varied and exciting repertoire.  Come and join us during school term time at 7.30pm, Pittwater High School, Mona Street, Mona Vale. 
  
Details 9970 7131 or 0414 560 263.

Wellbeing Plus 

The Wellbeing Plus Course is a free, online treatment course for Australian’s aged 60 years+  
The course includes 5 lessons delivered over 8 weeks, with optional weekly support from a therapist via email or phone. It aims to help us understand symptoms of anxiety and depression, and practice helpful skills.    

Over 95% of people said they would recommend the Wellbeing Plus Course.  

If you're interested in learning more, visit www.mindspot.org.au/course/wellbeing-plus  


Support at Home: price caps to be introduced by 1 July 2026 - COTA

December 13, 2024
On 12 December 2024, the government announced that for the first year of the Support at Home program, individual providers will continue to set their own prices.  The government has recommitted that price caps will commence one year later, on 1 July 2026 and they will introduce additional consumer protections during the transition year.

We need strong consumer protections in place – including price caps – to ensure that older people aren’t paying more than they should for their care and support. Older people and their families deserve to know there are strong protections in place so they’re not paying too much for the care they deserve.

So, it was good to see that government also announced they will introduce additional consumer protections to monitor prices and ensure pricing is fair during the transition year (1 July 2025 to 1 July 2026). Consultations with older people on these measures will occur from January 2025 and we will be in touch with you about this opportunity when it is announced.

All the conversations about protections, must be centred around the needs and rights of older Australians, ensuring they are very clear on where their money is being spent and confident they are getting the quality service older Australians deserve.

These additional protections will build on the already announced protections that include:
  • Maintaining the no worse off principle through grandfathering arrangements, so if you were required to pay fees under your HCP as at 12 September 2024, you will pay the same or less under Support at Home
  • continuing to ban entry/exit and other hidden fees
  • maintaining the $130,000 lifetime cap of co-contributions and
  • a strong financial safety net for people who cannot afford to make co-contributions to the cost of their aged care.
You can read the Government’s Consumer Confidence Protections announced HERE.

A pooled approach to care management, based on 10% of ongoing Support at Home classification funding, will still start from 1 July 2025.In March 2025, Government will share further information on pricing, with older people, families, carers and the sector.

From April 2025, the government has stated it expects providers will begin discussions with home care recipients around service agreements for Support at Home, including pricing.

Participants moving onto Home Support will need to agree to any pricing changes before the new program starts from 1 July 2025.

You can read a factsheet from the government outlining their announcement HERE.

Change, of the magnitude we need to see in aged care, was always going to be difficult. When it comes to protecting the rights of older people, we’ve come a long way in recent times. The new Aged Care Act has provided the strong base we needed to continue to work towards putting an end to the decades of neglect of older people.

COTA will be keeping a very close eye on things over the coming months and will continue to advocate strongly for strong protections for older people, and to make sure pricing is fair.

National Seniors Australia Welcomes Kathryn Greiner AO to the NSA Board

December 11, 2024
National Seniors Australia (NSA) Chair of the Board Mr Ross Glossop is pleased to announce the appointment of Ms Kathryn Greiner AO to the NSA Board of Directors.

“Ms Greiner brings to the board distinguished experience in strategic leadership, government relations and advocacy gained throughout an esteemed career in public and private companies, government bodies and non-profit organisations,” Mr Glossop said.

“This experience combined with a deep desire to help NSA defend, protect and promote older Australians sees Ms Greiner not only eminently qualified to join the board but entirely suited.

“Since our inception in 1976, NSA has grown our community to 250,000+ older Australians while continuing to evolve to meet the changing needs of the growing numbers we represent.

“Older Australians face a range of issues including ageism, ability to age in their own home, health and aged care affordability, cost of living pressures and digital literacy. These challenges can be addressed only if government, industry and the broader community work together. Ms Greiner will play a critical role in these
engagements.

“While much of NSA’s work prosecutes the needs of older Australians, we also promote their contribution.

Ms Greiner recently presided as a judge of the Inaugural Everald Compton Community Champion Medal, which celebrates older unsung heroes. We are pleased to work together more formally in a long term capacity. Ms Greiner is warmly welcomed to the NSA board and family.”

Ms Greiner has embraced her appointment to the board of Australia’s peak consumer body for older Australians with equal enthusiasm and optimism.

“I have long admired and respected the credible, evidence based work of National Seniors Australia, and more recently, was honoured to be involved with the Everald Compton Medal, which gave me an invaluable insight and greater appreciation for NSA’s work,” Ms Greiner said.

“I am thrilled to be a part of an organisation that works fiercely for change and is remarkably effective in bringing about this change – the freeze on deeming rates and PBS medicines, energy rebates, permanent increase to the work bonus and the proposed cash mandate are just some recent examples of NSA’s successful track record.

“I look forward to drawing upon my experience to help NSA build on its successes while seeking and securing the many more that are yet to come – for the older Australians of today – and tomorrow.” 

Exercise boosts memory for up to 24 hours after a workout – new research

Moderate-to-vigorous exercise (such as cycling) was linked with better memory performance the next day. Zoran Pucarevic/ Shutterstock
Mikaela Bloomberg, UCL

What’s good for your heart is good for your brain. Just as physical activity helps keep our bodies fit and strong as we age, it also helps maintain our cognitive function – and is even linked with lower dementia risk.

Yet beyond the longer term cognitive benefits of physical activity, exercise also seems to give a short-term boost to cognitive performance lasting from minutes to hours. According to our latest study, this cognitive boost may last up to 24-hours after exercising. Because some cognitive abilities start to decline as we get older, even small boosts to cognitive function can help keep us active and independent for longer.

Studies conducted both in the lab and real-world settings have shown that people who are more physically active – whether that’s in the form of structured workouts or they just do more activity in their day-to-day lives – perform better on cognitive tests in the hours after exercising.

But one question researchers are still trying to answer is how long these cognitive benefits last – particularly in older adults, where maintaining cognitive function is very important. This is what our research aimed to do.

In our study of middle-aged and older adults, we found that people who did more moderate-to-vigorous physical activity (such as jogging or cycling) performed better on memory tests the following day. This suggests that the memory benefits of physical activity might last longer than the couple of hours found in previous, lab-based studies.

Our study involved 76 participants aged 50-83. Each participant wore a wrist-worn activity tracker for eight days and nights. They were instructed to go about their daily lives as usual. From these activity trackers, we were able to see how much time participants spent being sedentary or physically active each day – and how intense this physical activity was.

Because physical activity also affects sleep quality – particularly the amount of time spent in the deepest and most restorative sleep phase, referred to as slow-wave sleep – we were also interested in exploring the role of sleep in cognitive performance. We extracted sleep quality characteristics from the activity trackers – including total sleep duration and time spent in slow-wave sleep.

A man wearing an activity monitor on his wrist sleeps.
Slow-wave sleep was also important for memory performance. Melnikov Dmitriy/ Shutterstock

On each day the participants wore the activity trackers, they also took a set of cognitive tests. Some of these cognitive tests assessed episodic memory (being able to recollect previous experiences) and working memory (the ability to temporarily store information in the mind). The type of cognitive tests the participants were given alternated each day to reduce the chances of participants learning and remembering the answers.

We wanted to be sure we had isolated the effect of physical activity and sleep on next-day cognitive performance. So, we took into account a number of demographic, socioeconomic and lifestyle characteristics that could have distorted the results. Each day, we also accounted for a participant’s previous cognitive score to be sure we were focusing on day-to-day improvements in cognitive performance.

Memory boost

We found that the more time a participant spent doing moderate-to-vigorous physical activity, the better their episodic and working memory scores were the following day. Getting more sleep, particularly slow-wave sleep, was also associated with improvement in memory scores – independently of physical activity. But people who were more sedentary had worse working memory scores the following day.

While the improvement in memory performance was relatively modest, none of our participants had cognitive impairment or dementia. So they realistically did not have much room to improve on these tests to begin with.

But these results could serve as a jumping-off point for future studies examining next-day cognitive performance in people with neurodegenerative diseases – such as dementia, where we might see larger improvements in test scores. These findings also need replicating in a larger study before we can be sure of them.

The short-term cognitive benefits of exercise are thought to occur because exercise stimulates blood flow and the release of specific brain chemicals that contribute to cognitive function. Generally, these neurochemical benefits are thought to last a couple hours following exercise. However, other changes induced by exercise — including some implicated in memory function — might last for 24-48 hours following exercise. This might underlie the results we found in our study.

Our findings point to the importance of maintaining active lifestyles as we age – and supporting this active lifestyle with good sleep.The Conversation

Mikaela Bloomberg, Senior Research Fellow, Department of Epidemiology and Public Health, UCL

This article is republished from The Conversation under a Creative Commons license. Read the original article.

‘Is this all there is?’ Retirement can be a painful transition if we don’t adjust our thinking

SeventyFour/Shutterstock
Susan Moore, Swinburne University of Technology

This article is part of The Conversation’s Retirement series where experts examine issues including how much money we need to retire, retiring with debt, the psychological impact of retiring and the benefits of getting financial advice.


The age at which Australians can receive the pension has risen to 67, meaning many of us are working longer. But the length of time we are expected to spend retired has also risen, because we are living longer.

It’s not unreasonable to expect the retirement phase will last about 20 years, perhaps longer. How should people approach it?

Are retirees satisfied?

In 2018 a colleague and I surveyed nearly 1,000 Australians aged 55 and over who described themselves as fully or substantially retired from the workforce.

Most were very satisfied (51%) or satisfied (35%) with their retirement, and the majority rated their post-retirement life satisfaction as better (47%) or the same (39%) as it had been when they were working.

What do retirees like most?

Retirees in our survey talked about freedom. Freedom to sleep in, travel, catch up with friends and family, renovate, garden, get fit, try art classes, learn Italian and if they can afford it, spend up big.

But even freedom can have a downside. One woman from the survey? said after four months she got sick of it, asking “Is this all there is?”

So what did retirees miss most? Money was a big issue for nearly 20%, and about one-third felt their financial position had worsened, even though the group had mainly worked in professional and white-collar jobs.

But the things they missed most were social – the opportunity to make new friends, to engage in new activities, and to feel useful. They said things like:

I miss the companionship of working in a team. Miss some of the social connections that I once enjoyed.

Work not only provides income and social contact, it also has the capacity to engender a sense of meaning and purpose. Some retirees commented specifically on this

I miss the sense of purpose. While it was hugely stressful, I felt useful. Now I keep feeling at a bit of a loss as if I should be doing something.

Identity loss

There’s also the issue of identity loss. Work provides us with status; it enhances our sense of self. Achievement of work goals can build confidence and self-esteem.

When we meet a new person, often the first question they ask is “what do you do for a living?” It can feel as though your work defines you as a person, rather than your many-faceted self.

Not surprisingly, our study respondents frequently commented on retirement as challenging their sense of identity.

The retirement journey

So it is important to remember retirement is not just an event, it’s a process.

In any major life transition, it’s necessary to adapt our roles and expectations. Even the most exciting life changes, such as becoming a parent or winning a lottery, involve psychological work.

We are likely to experience strong emotions, both positive and negative, as we experiment, fail, lose heart, try something else and eventually adjust to a new reality.

These adjustments might be greater for retirees who go from full-time work to full-time leisure, than for those who move gradually through part-time or casual work or who quickly take up new activities they’ve been planning for years.

Older man applying paint to a canvas as part of an art class
Having a hobby to take up after leaving the workforce can ease the transition to retirement. SeventyFour/Shutterstock

Mark Cussen, a financial planner specialising in retirement, argues the retirement journey takes us through several psychological stages, including a honeymoon phase in which new retirees feel relieved as the constraints of working life are removed.

However, the initial sense of freedom loses its novelty value. Some retirees then go through a phase of disenchantment. Life can feel boring, lacking in purpose or weighed down by domestic duties and activities that do not challenge or bring joy.

The ‘best years of our lives’

The final phase is adaptation, involving a re-orientation of identity from worker to someone who finds meaning and purpose in a different set of activities.

This change usually involves renegotiating relationships with family and friends as well as experimenting with new activities, interests and friendship groups.

Over time, most retirees develop a new, non-work identity. New routines, different social worlds and re-imagined goals are established. Many describe these years as the best of their lives.

What makes a successful retirement?

Research assessing the strongest predictors of adjustment to and satisfaction with retirement is complex because there are so many potential variables to be measured and controlled.

But these are often distilled down to several key factors including physical health, finances, psychological health, leisure activities, and social integration.

Studies assessing gender difference in adjustment to retirement are equivocal, but somewhat dated. Nevertheless, many commentators agree women generally have fewer problems adapting socially.

Women tend to have stronger non-work networks, are more integrated into their communities and have a more multifaceted sense of identity than those men who define themselves largely in terms of their work.

However, the average woman is less financially prepared for retirement than a man as a result of taking time off work for children or other caring responsibilities. Women also dominate many of the lower paid jobs.

But for both sexes, studies indicate pre-retirement planning helps ensure a secure retirement.

Work out what’s important

Money isn’t everything. Lifestyle planning including post-retirement activities, new roles and interests,prioritising mental and physical health and maintaining your social contacts are also vital aspects of a workforce exit strategy.

How are you planning to stay mentally stimulated? What strategies do you have in place to manage stress and maintain good physical health? And what about friendships? Loneliness is being described as an “epidemic” among the elderly, especially those without a partner.

How will you build a new social life that may include but does not rely on former work colleagues? How will you negotiate a family life that keeps you connected without becoming a domestic slave?

A well-planned retirement

Retirement has the potential to be a wonderful phase of life in which it is possible to strengthen relationships and achieve goals that you didn’t have time for in your middle years when you were consolidating your career and home life.

It’s a time to live out some of your dreams, work through a bucket list perhaps, and have some fun as well as planning what sort of legacy you will leave for future generations.

What’s the secret? In short, plan your finances, maintain a healthy lifestyle, stay socially integrated, challenge yourself mentally, stay positive and be flexible.The Conversation

Susan Moore, Emeritus Professor, Faculty of Health, Arts and Design, Swinburne University of Technology

This article is republished from The Conversation under a Creative Commons license. Read the original article.

‘A virtual seat at the family table’: why older people are among the biggest users of social media

Andrii Iemelianenko/Shutterstock
Bernardo Figueiredo, RMIT University and Torgeir Aleti, RMIT University

The Australian government’s recent decision to ban under 16s from social media has focused attention on the harms it can cause – especially for young people.

But young people are just one segment of the population who use social media. According to the Digital 2024 report, 78.3% of Australians regularly use platforms such as Facebook and Instagram – mainly for keeping in touch with friends and family.

Perhaps surprisingly, a large proportion of these users are older people. For example, the Digital 2024 report also shows that 21.3% of Meta’s ad audience in Australia (on Messenger, Facebook and Instagram) are 55 years or older. This makes it the second largest age group after 25–34 year olds (25.4%).

So what does research say about how social media affects older people’s social lives and wellbeing?

The growing presence of older adults on social media

The digital divide is shrinking as older generations embrace social media. According to data from earlier this year, more than 70% of Australians aged 65 and older use social media to some degree.

Facebook remains the most popular among this demographic, serving as a gateway to reconnect with family and long-lost friends. Beyond reconnecting, our research indicates older adults often use these platforms to share memories, participate in community groups and access news.

This growing trend is driven by both internal and external factors. Research shows many older users are motivated by the desire to stay connected with their families, particularly grandchildren, who often share their lives through social media.

For others, the COVID pandemic accelerated the adoption of digital tools, making social media a lifeline during periods of isolation.

Enhanced connection

A recent study found positive associations between internet use and mental health among older adults in 23 countries.

Social media, in particular, works by:

1. Maintaining family ties. Social media provides older adults with a virtual seat at the family table. By viewing photos, videos and updates, they can remain engaged with their loved ones’ lives, no matter the physical distance. Platforms such as WhatsApp and Facebook Messenger are particularly popular for private family group chats, enabling older adults to exchange messages and share moments in real time.

2. Rekindling old friendships. Platforms such as Facebook have proven effective in reconnecting older adults with long-lost friends. For many, revisiting old relationships provides a sense of nostalgia and belonging. Studies have shown such interactions can bolster feelings of inclusion and reduce loneliness, a significant concern for ageing populations.

3. Building new communities. Social media groups dedicated to specific interests such as gardening, photography or travel offer older adults opportunities to form new connections. These virtual communities are inclusive spaces where members exchange advice, share experiences and foster friendships based on shared hobbies.

Group of older people standing against a bright blue wall, looking at their mobile phones and laughing.
A recent study found positive associations between internet use and mental health amond older adults in 23 countries. CarlosBarquero/Shutterstock

Improved well-being

Social media’s ability to foster connection among older adults directly impacts their wellbeing.

Regular online interactions can reduce feelings of loneliness and depression, providing a sense of purpose and belonging.

Research shows active participation, such as posting photos, is associated with a feeling of competence in older users, which is related to well-being. For some, becoming “grandfluencers” on platforms like Instagram or TikTok introduces an unexpected avenue for creative expression and social influence.

Online forums are also gaining traction as a tool for health information and advocacy. Older adults participate in support groups for chronic conditions, share wellness tips and even engage in civic discussions. This demonstrates social media platforms’ broader potential beyond social interaction.

Online challenges

Despite its benefits, social media is not without challenges for older adults.

For some, navigating the complex interface of platforms can be intimidating. Our research shows half of older adults feel anxious about using communication technologies, with older women experiencing more anxiety than older men.

Issues such as privacy concerns, misinformation and online scams can also create barriers to engagement. Additionally, while social media facilitates connection, it cannot replace the depth of face-to-face interactions.

Our research shows those with higher digital literacy are more likely to experience the positive effects of social media because of ongoing “self-socialisation” without having to interact with others, which might undermine learning and confidence. For others, initiatives aimed at improving digital skills among older adults – such as digital mentoring programs – can significantly enhance their confidence and ability to engage safely online.

Grandfather strolling with his grandchildren hand in hand on the beach.
While social media facilitates connection, it cannot replace the depth of face-to-face interactions. TunedIn by Westend61/Shutterstock

A bridge and a barrier

Social media can keep older adults connected. But its impact depends on how it is used.

For many, it serves as a vital link to family, friends and new communities, enriching their social lives and reducing isolation. However, to unlock its full potential, addressing barriers such as digital literacy and online safety are crucial.

As the world becomes increasingly digital, empowering older adults to engage meaningfully with social media will ensure they remain not only connected but also active participants in a rapidly evolving social landscape.The Conversation

Bernardo Figueiredo, Associate Professor of Marketing, RMIT University and Torgeir Aleti, Senior Lecturer in Marketing, RMIT University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

The human right to science is 76 years old. It’s a reminder for us all to be more curious

chingyunsong/shutterstock
Sujatha Raman, Australian National University and Brian Schmidt, Australian National University

Signed exactly 76 years ago today, the Universal Declaration of Human Rights is the world’s most translated document. It is widely acknowledged as the foundation of international human rights work, not just in legal settings but in wider civil society.

But few know that among the many social and political freedoms defined by the declaration is a human right to science. Article 27 of the declaration positions this right in the cultural sphere, stating:

Everyone has the right freely to participate in the cultural life of the community, to enjoy the arts and to share in scientific advancement and its benefits.

This right might seem meaningless at a time when governments around the world have slashed funding for science and appear to be ignoring scientific evidence for how to address global problems such as climate change.

But there’s much more to the right to science than what you might immediately think of. It can also serve as a spark for human imagination and curiosity. And this is where its true power resides.

A row of flags of different countries in front of a stone United Nations building.
The Universal Declaration of Human Rights was signed exactly 76 years ago today. nexus 7/Shutterstock

The evolution of the right to science

Interpretations of the right to science have evolved a lot over the past decade.

It was initially interpreted mainly as the right of scientists to do their research and the public’s right to access and benefit from this research. But this led to no small share of conundrums. For example, what if the right to do research is at odds with the human rights of affected communities?

This conflict arises in virtually all fields, from anthropology and archaeology to computer science and the life sciences. For example, building a laboratory or collecting data for research can potentially put a community at risk of losing their heritage, identity or livelihood. Some scholars therefore argue that the right should also include a duty to anticipate and take steps to ameliorate such tensions.

The United States National Academies have also begun to recognise that access and benefit doesn’t automatically follow from biomedical research. In fact, research may increase inequities if it’s not conducted in line with the principles of fairness, justice, equity and the common good.

Equally, what are we forgetting if we treat the public only as a beneficiary of science done by credentialed researchers?

The right to science is also about the right to participate in science and in decisions about research.

For example, it means Indigenous peoples have the right to be recognised as knowledge producers – a sentiment captured in Australia by researchers acknowledging that First Nations peoples are also the First Astronomers.

The International Science Council’s recently released framework nicely captures these nuances. It states that the right allows people to participate in and enjoy the benefits of science.

Bright stars shining above sand dunes.
The right to science means Indigenous people have the right to be recognised as knowledge producers. For example, researchers recognise First Nations people in Australia as the First Astronomers. Ben G151/Shutterstock

The right to science as a force for curiosity

Most of these discussions see the right to science as a way to protect fundamental freedoms – conjoined with responsibilities – of both scientists and the public. But a different meaning emerges when we remember the right to science is also a cultural right.

In a keynote address to an international conference in Switzerland in 2015, Farida Shaheed, the former United Nations Special Rapporteur for Cultural Rights, explained how the right to science and the right to culture are inextricably linked. Both entail, she said, the conditions for:

people to reconsider, create and contribute to cultural meanings, expressions, or manifestations and ways of life.

This highlights how the right to science can serve as a force to galvanise the more positive role of curiosity and the imagination. As such, it can be a spark for a new ethos of curiosity-driven research for the planet.

Ribbons of glowing green light curling across Earth's atmosphere.
The right to science can serve as a spark for curiosity-driven research to help solve the multiple planetary-scale challenges facing humanity right now. Alex Gerst/JSC

Curiosity in a time of crisis

The role of science in policy making and practice is at a crossroads.

Governments routinely invoke geopolitical competitiveness and commercial success as reasons for supporting research – particularly on so-called “critical technologies” such as quantum computing.

Yet the planet faces interconnected crises of climate change, pollution, biodiversity loss and deepening inequalities. The response to this must therefore include all of humanity while creating space for researchers to be curious about different possible futures and pathways for designing them.

The International Science Council’s initiative on Science Missions for Sustainability is predicated on the understanding that we won’t achieve the ambitions of the United Nations 2030 agenda with siloed thinking or new technologies alone. The council calls for all disciplines to work together to produce actionable knowledge oriented towards practical solutions for our planetary challenges.

Humans thrive on curiosity even in times of crisis. We have many examples from the 20th century of curiosity-driven research yielding a “giant pool of ideas” from which came many of the technologies we take for granted today. The challenge now is to harness and support this curiosity in ways appropriate to the scale and scope of the challenges we currently face.

We know from history that worlds are created and changed not just through new technologies and market-based solutions, but also through culture and social innovation.

The right to science provides a welcome stimulus for thinking more deeply, creatively and curiously about these interrelationships in developing policies for research.The Conversation

Sujatha Raman, Professor and UNESCO Chair-holder, Australian National University and Brian Schmidt, Distinguished Professor, Australian National University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Smoky Dawson's heritage listed gates at Ingleside: Fundraiser

My name is John Illingsworth. Smoky's gates are deteriorating and the land they stand on is weed infested, yet they are Pittwater Heritage Listed. I have opened this Gofundme account in my name specifically and only for the following:

I am supporting Phillip Walker who has already tended the gates once before - years ago, and also Kylie Adams-Collier who has written the music and lyrics for "On a Sandstone Ridge" with a view to SAVE THE GATES. We also intend to address the weed problem. No wages, salaries, gratuities or other monies will be paid to any of these people including me - we just want to fix the gates and secure their future.

Fundraiser page: 

"On a Sandstone Ridge" celebrates Smoky Dawson's heritage listed gates at Ingleside. 

We need some some financial assistance to save them .
Music and lyrics by Kylie Adams-Collier.

u3a at Newport Community Centre: 

About Our Courses and Activities
Sydney u3a comprises seven regions covering the greater Sydney metropolitan area. The local one is U3A Northern Beaches Region.

Sydney u3a is managed and run entirely by volunteers who contribute time and energy to provide life-long learning and social activities for everyone.  Join in to enjoy the benefits of membership!  At the one affordable annual membership fee of $85.00 (less than $2 per week), you’ll get:
  • access to a wide range of courses and presentations
  • friendly and inviting social events in your region

Members can attend any course in any of the seven regions
  • Volunteers lead and administer the courses and talks
  • A wide range of topics is covered – from learning foreign languages to table tennis to history to book/movie clubs to philosophy to science related issues. There’s something for everyone!
  • Courses are held in a variety of local venues and via Zoom
  • Events, visits, tours and social activities are also offered
  • Full details of activities are listed each semester in the Course Book and on individual regional pages
From time to time there are changes to course details after publication of the Course Book. Please keep checking your region’s website or the website home page for updates.

u3a Northern Beaches Region
Our current newsletter includes up to date information on courses, events and any changes to the program.  Previous newsletters are available here if you missed any information or wish to refresh your memory.

Please note:  The newsletter is distributed to members by email at the end of each month. If you haven’t received the latest copy please check as it may have been captured in your Junk email folder. If this is the case, please adjust your settings so that you receive future newsletters as soon as possible. We also take this opportunity to issue a friendly reminder to contact us with your updated details if you change your home or email address. Thank you.

Active and Healthy at any age

Staying physically active is the single most important thing you can do to stay fit and independent, as you get older. Age is no barrier, research shows that exercise, at any age, is worth the effort. If you are in any doubt about exercise, please talk to your doctor.

This website (https://www.activeandhealthy.nsw.gov.au/) can help you find an exercise program in your local area and provides information and tools that can assist you to increase your physical activity.

Join Healthy and Active for Life Online!

Healthy and Active for Life Online is a FREE 10-week healthy lifestyle program for adults aged 60 years* and over.

The program will help you learn how to make small, sustainable changes in your lifestyle to improve your health.

The program covers lots of topics including healthy eating and physical activity.
No prior knowledge or exercise experience is required!
*Aboriginal people aged 45+ years can register. 

Healthy and Active for Life Online will help you to be active by:
  • Providing online exercise programs for you to complete in the comfort of your home
  • Providing you with an exercise manual and log to keep you on track
  • Helping you to create realistic goals and increase your fitness
Peninsula Bridge Club - Founded in 1967, we are a key community hub on Sydney’s Northern Beaches. We contribute strongly to our community: with both social connectedness for those who need it and opportunities to learn and train for those with competitive sporting goals. 

The Club is a vibrant organisation hosting up to three bridge sessions a day. We have 37 permanently set tables – that’s 148 players. We host over 30,000 player sessions every year. This includes prominent tournaments and education events attracting players from across the region. 

We pride ourselves on the friendliness of the club and our strong community spirit. We support local charities but even more importantly we support community members by providing them with social connection and mental stimulus – irrespective of age and mobility.

Our clubhouse is at Warriewood.

We have a new Beginners Course starting the end of September.

Each 2-hour lesson focuses on learning by playing, with a break for tea and chocolate biscuits mid-way. The course runs for 6 weeks and costs $100, which includes text book and support materials.

After the lessons we offer “Help with Play” sessions to practise what you’ve learned; Mondays 7-9pm; Tuesdays 2.15-4.30; Fridays 9.15-11.30. ($7 for members & $12 for visitors – membership

We also offer more advanced lessons each month so you can continue to improve your game if you want. 

If you are keen to learn this great game, please call or email Cath Whiddon (Director of Bridge Ed at PBC): 9979 5752 or cwhiddon@live.com.

If you already know how to play, take a look at our website to see what’s on offer this month: peninsulabridgeclub.org.au

Peninsula Bridge Club Facebook page: www.facebook.com/peninsulabridgeclub

assistance to pay your aged care costs

It’s now easier to get help if you need assistance to pay your aged care costs.
Services Australia have improved their Aged Care Claim for financial hardship assistance form and made changes to some evidence requirements. They’ve made these changes so it’s easier for you to get help.

You may get help if you can’t pay your aged care costs and you’re either:
  • in residential or respite care
  • getting a home care package.
You can claim for financial hardship assistance if all of the following apply:
If you get a Home Care Package, your care must have started on or after 1 July 2014.

Before you claim, you should update your income and asset details as well as your partners if you have one. You may also be eligible for other payments and services.

Next steps

 MWP CARE (previously known as MWP Community Aid) is a local not for profit organisation that was founded by Daphne Elsworthy, a Collaroy resident, 52 years ago and we are still going strong! 

In 2022 our programs focus on assisting older people aged 65 years and older, we also assist younger people with a disability and their carers.  We are funded by the Australian Government Dept. of Health through the Commonwealth Home Support Program (known as CHSP). Pittwater Online News PROFILE

These services may be eligible for government subsidies. Call us on (02) 9913 3244 for a confidential discussion. Alternatively you may call My Aged Care on 1800 200 422 to discuss your needs. To access our services (and all other CHSP provider services) you must be registered with My Aged Care – the portal for all things related to Aged Care Services 

We provide services aimed at helping people to stay independently living in their own homes.

Our programs cover:

  • Transport – to medical and social appointments
  • Shopping – Escorted Shopping, Shop By List, Group Social Shopping
  • Visiting – a volunteer visits a client in their own home for social support
  • Individual Activities – visit a friend, the library, the beach, local garden, and nursery, go for a coffee & chat, attend community activities etc.
  • Social Group Bus Outings – our mini bus and experienced staff coordinate a calendar of bus outings to interesting venues
  • CALD (Culturally and Linguistically Diverse) social groups/outings  – Chinese, Italian, Korean , Filipino, Serbian
  • Home Maintenance Modification Service – provided to individual home owners at reasonable cost. Services provided by trusted tradespeople can include Plumbing, Carpentry, Handyman, Electrical, Modifications (ramps, rails etc.)

Visit our website for more at: www.mwpcommunityaid.com.au  and on Facebook: www.facebook.com/mwpcarelimited

NSW Seniors Card program: Translated Resources

If you're from a culturally and linguistically diverse (CALD) background, and would like more information about the NSW Seniors Card program, translated versions of the Membership Guide brochure are available here:
Available for download in 13 different languages.

Community Connect

Need help on where to go to find the community information and assistance you need?

At Community Connect Northern Beaches, our professional staff and trained volunteers are knowledgeable, friendly and approachable and we will be only too pleased to help you find the service you want. We provide information and support, as well as advocacy and referral to other non profit community services and government agencies.

If we can’t help you we will get you someone who can. If you are newly arrived or do not have an English speaking background we can offer individual advice and support. Or Why not come to Specialist Community Support Workshops: Family Law, Power of Attorney plus Wills and Executors; Domestic Violence Support and Prevention; Positive Community Integration ; Crime Prevention; Or  Our Free English Classes. 

We also provide information on: Family Services: Child Care, Personal Support & Counselling; Health (Including Mental Health) ;  Material and Practical Assistance ; Advocacy to access state and federal MP assistance; Accommodation and Tenancy (help with form filling); Legal and Financial Matters ; Consumer Affairs ; Multicultural Issues; Conservation and the Environment ; Employment and Education; Accessing Community Facilities  -You are welcome to call in for: Brochures, booklets and fact sheets on a range of topics; Service Directories e.g. Council Guides and Migrant Directories; Publications e.g. The Senior newspaper and Nova.

Access to our community information data base, internet, email, fax and photocopying.(Please note there is a small charge for photocopying and use of the fax to cover the cost of paper, toner and fax call).  We also offer: A Legal Referral Program - Monday 1pm to 2pm at our 30 Fisher Road, Dee Why office.  Taxation Assistance for low income earners and pensioners from July to October. 

What does it cost?: Our services are free, however we are always grateful for a small donation where possible. The program is supported by NSW Department of Family & Community Services (FACS). CONTACT US: Phone: 02 99317777.

Pensioner water rebate

If you receive a pension, you may qualify for a rebate on your water bill. 

To be eligible, you’ll need a:
  • Pensioner Concession Card from Centrelink or Department of Veterans' Affairs, or
  • gold Health Card (also known as a gold card) that shows:
  • war widow
  • war widower
  • extreme disablement adjustment (EDA)
  • totally and temporarily incapacitated (TTI)
  • totally and permanently incapacitated (TPI).
You’ll also need to be the owner and occupier of one of the following:
  • single dwelling
  • dual occupancy
  • strata or company title unit
  • unit in a retirement village with a life term lease.
If you own the property with someone who isn't a pensioner, you may still get a rebate. This depends on your relationship with the other owner(s) and your eligibility.

Rebates are applied to each bill. 

You can claim your pensioner rebate by selecting your water supplier from the following list:

 

Contact Community Care Northern Beaches HERE

Profile Bayview Yacht Racing Association (BYRA)
1842 Pittwater Rd, Bayview
Website: www.byra.org.au

BYRA has a passion for sharing the great waters of Pittwater and a love of sailing with everyone aged 8 to 80 or over!

 Keep your Wits About You

A regular contributor suggests we all look at Lumosity to see if will suit keeping active mentally. Their website states: "improve Brain Health and performance. Designed by neuroscientists, Lumosity exercises improve core cognitive functions. Researchers have measured significant improvements in working memory and attention after Lumosity training. Dozens of research collaborations help improve the Lumosity training program and its effectiveness." You can visit their website to decide for yourself  at: www.lumosity.com/app/v4/personalization

Heartmoves is a low-moderate intensity exercise program. Regular participation in Heartmoves will help to: Better manage weight, blood sugars, blood pressure and cholesterol; Improve fitness, balance, co-ordination and flexibility; Enhance your quality of life and meet other people. Ingrid Davey is a qualified Older Adult Instructor and accredited Heartmoves Leader who will guide you through an exercise program that is fun, safe and modified to suit you. Tuesday 9.30am and Thursday 10.30am at Nelson Heather Centre, 4 Jackson Road Warriewood.  The cost per class is $10.00 casual now and $17.00 for two classes. Phone Ingrid to secure your spot on 0405 457 063. www.heartfoundation.org.au

Australian Government Dept. of Health: Hearing Devices for Seniors

Australian Government's Hearing Services Program (the program), offers the option of being fitted with a hearing device if a hearing assessment identifies you have a hearing loss and a hearing device may assist you. 

You will be given a recommendation for a fully subsidised hearing device, and may also be offered the option of purchasing a partially subsidised hearing device. These devices have been approved by the Office of Hearing Services.

You can find out more about this program on the Australian Government's Department of Health webpage on the program here

council has a Home Library Service Available for Seniors

For those unable to visit the library because of age or disability, the Home Library Service maintains a vital connection with all that the library offers. Your Home Library Service Officer will help you select items for reading or listening. Volunteers or staff will then deliver and collect your library items on a regular basis.

Register for the Home Library Service
If you or the person you care for is unable to visit the library or carry library items home due to age, frailty or disability, please complete Council's Home Library Service Application Form or call us on 9942 2393. 

A medical certificate or statement signed by a doctor may be required to assess eligibility.

What happens next?
After staff receive your completed application form, a Home Library Service Officer will contact you to arrange a time to meet and discuss the service details with you.

Staff or volunteers will then select your items according to your borrowing preferences and then deliver them to you. During this visit you can return any items that you have finished with.

Know Your Bones

CEO of Osteoporosis Australia, Greg Lyubomirsky says “bone health is an important part of your general health and anyone with risks for osteoporosis should be investigated.”

He has urged people to try the online self-assessment, Know Your Bones developed by Osteoporosis Australia and the Garvan Institute of Medical Research. 

"Simply visit the website, complete the assessment in your own time and a personal report is generated which will outline potential risks and can be taken to your doctor if required.”

You can take the assessment here:  www.knowyourbones.org.au

NSW Seniors Website: Crosswords, Puzzles & Games

Did you know that the NSW Seniors website has a range of games and puzzles for you to exercise that great grey matter upstairs?

Recently new items have been added in and now the list is:


Just click on the links we've embedded next time it's too cold out for a stroll and exercise that other great asset you have - your mind!

Avalon Scottish Country Dancing

Avalon Rec. Centre
Thursday 3pm to 5pm
Most Saturdays 2pm to 4pm
(contact Margot Fenelon 0419 122 455 to confirm Saturday class)
COST:  $5 - first visit free
WHAT TO WEAR: Casual clothes and soft soled shoes


Pensioner's Concessions: Council Rates

Did you know that Pensioners are entitled to concessions on their Council Rates?

Concessions are available for eligible pensioners. To be an eligible pensioner you must receive a pension from either Centrelink or the Department of Veterans’ Affairs, and be entitled to a pensioner concession card issued by the Commonwealth Government. You can only claim a concession on the property if it is the sole or principal place you live.

If you are eligible, you are entitled to:
  • Half of the total of your ordinary rates and domestic waste management service charge, up to a maximum of $250.
  • Half of your water rates or charges, up to a maximum of $87.50.
  • Half of your sewerage rates or charges, up to a maximum of $87.50.
To apply, you need to complete a pensioner concession application form. You can obtain these forms from your council - download our area's one HERE

Meals on Wheels 

Meal preparation and delivery: Benevolent Society
Our food services include meal preparation, and delivery of hot, frozen or chilled meals as part of the Meals on Wheels NSW program. This service is currently provided in the Northern Beaches area of Sydney.

Assistance to prepare food at home is available as an activity to help stay active and independent.
To find out if you or someone you know is eligible for this service, call our friendly staff. 
Call 1800 236 762

Also:
Pittwater; 6 Jackson Road, WARRIEWOOD, NSW 2102
Phone: 02 9457 3900

Manly & Warringah; Manly Seniors Centre, 275 Pittwater Road, MANLY, NSW 2095
Phone: 02 9976 1469

Home Instead Sydney North Shore & Northern Beaches

We are a provider of quality home care and companionship services for seniors in the Northern suburbs of Sydney. 

To you, it’s about finding trustworthy care for your ageing loved one. To us, it’s about providing the highest-quality in-home care services to fit you and your family’s needs.
To Us, It's Personal.

We provide services to all areas and suburbs in the North Shore and Northern Beaches of Sydney.
Telephone: (02) 9144 2322

Bilgola plateau Probus Club

We meet on the first Friday of each month at 10am at the Newport Bowling Club; 2 Palm Road Newport.

Bilgola Plateau Probus Club has passed the one year mark with flying colours, and has now reached its maximum amount of members. For the time being, applications for membership are closed, but anyone interested in becoming a member in the future can put their name on the waiting by contacting our Membership Officer, mary_wearne@hotmail.com.



Profile

EasyLink (formerly Easy Transport Manly Warringah Pittwater) - medical appointments, shopping trips, mystery tours and Saturday Lunch - this great non-profit organisation offers great ideas and solutions.

Visit: https://easylink.com.au

The Senior Newspaper Online 

HERE

On Facebook

 Australian Ageing Agenda

Australian Ageing Agenda (AAA) is an independent and authoritative bi-monthly publication for people who work in or around the aged care and retirement sectors in Australia. It provides a broad range of news, education and opinion with an emphasis on knowledge sharing and research translation.

Each issue also contains regular updates on relevant business and financial issues along with a selection of well researched features on crucial systems and operations, clinical care, technology, built environment and other issues relevant to the ‘ageing sector’. AAA leads the way with the industry’s most comprehensive conference details and remains Australia’s number one source of news and information about ageing issues and aged care.

Have a look at their comprehensive website HERE

AvPals 

Avalon Computer Pals (AVPALS) helps Seniors learn and improve their computer skills. It is a not for profit organisation run by volunteers. 


Started in 2000 it now has 20+ trainers and many hundreds of students. At a really low cost (about $50 a school term) they can provide one-to-one training on most matters connected with computing and related technologies like mobile phones and digital cameras. From the smallest problem (how to hold the mouse!) to much more serious matters, there is a trainer who can help.

We offer “one to one” personal tuition or special short courses in the training rooms under the Catholic Church in Avalon. Training is conducted Monday to Friday from 9am to 4pm. For more information visit AVPALS web site www.avpals.com or phone 02 8064 3574

Keep up to date on our Facebook page

Find out more at: www.avpals.com

NLA Ebooks - Free To Download

The National Library of Australia provides access to thousands of ebooks through its website, catalogue and eResources service. These include our own publications and digitised historical books from our collections as well as subscriptions to collections such as Chinese eResources, Early English Books Online and Ebsco ebooks.

What are ebooks?
Ebooks are books published in an electronic format. They can be read by using a personal computer or an ebook reader.

This guide will help you find and view different types of ebooks in the National Library collections.
Peruse the NLA's online ebooks, ready to download - HERE
Avalon Beach Ladies Probus Club - Profile

Looking For New Members - Spring Into Spring - October 2023 is Probus Month - Theme This Year: Good Friends, Great Times, New Adventures.

Currently Avalon Beach Ladies Probus club is looking for new members - a great opportunity to spring into Spring by meeting up with wonderful local women for fun and friendship. Meets first Tuesday of every month at Club Palm Beach (Palm Beach RSL).

President Margaret White shares a few insights into this local ladies Probus club.

Aged Care Complaints Commissioner 

Any person can make a complaint to the Commissioner, including care recipients, family members, friends, staff, volunteers, or professionals.

Complaints may relate to any aspect of services including care, choice of activities, discrimination, catering, communication or the physical environment. The 1800 550 552 helpline is staffed 9am to 5pm (AEDST) Monday to Friday.

Out of hours callers can leave a message, or contact the Commissioner at anytime through the Aged Care Complaints Commissioner website.

________________________________________

In 2014-15, there were 10,924 contacts to the Aged Care Complaints Scheme. 3,725 were assessed as a complaint, 3,812 ‘other’ contacts includes non-compulsory notifications, own motion investigations and compliance referrals. There were also 3,387 out of scope contacts which were not related to an approved provider or an approved provider’s responsibilities under the Aged Care Act.

Disclaimer: These articles are not intended to provide medical advice, diagnosis or treatment. Views expressed here do not necessarily reflect those of Pittwater Online News or its staff.