November 1 - 30, 2025: Issue 648

Beware of scams targeting older people: Dept. of Health

November 7, 2025
The Australian Department of Health and Aged Care warns there have been reports of suspicious phone calls and visits from people claiming to be from My Aged Care or allied health services.

The Department asks everyone to please be cautious and remember:
  • aged care assessors will always schedule visits in advance and provide proof of identification
  • older people should refuse entry if they are concerned and not share personal or financial information
  • all legitimate aged care activity can be confirmed by calling My Aged Care on 1800 200 422 (8:00 am to 8:00 pm Monday to Friday, 10:00 am to 2:00 pm Saturday local time)
  • report any incidents to Scamwatch by visiting www.scamwatch.gov.au

Greens to chair Aged Care inquiries into cost of care and future of the system

November 4, 2025
The Senate has voted to establish two further Senate inquiries into Labor’s aged care reforms, amid concerns that the new Act which came into force on Saturday will fail older Australians. (See Greens background on the new Act here)

The previous Senate inquiry into  Aged Care Service Delivery , which explored the transition period leading up to the new Act on 1 November, revealed that the aged care waitlist was more than double what had previously been reported (with over 200,000 Australians waiting for care). That previous inquiry was instrumental in forcing the early release of 20,000 home care packages needlessly withheld by the government.

Now that the Act is in force, two new inquiries have been established today:

The first inquiry will investigate the government’s planned transition of the Commonwealth Home Support Program (CHSP), which currently serves more than 800,000 older Australians with at-home supports through “block funding” to providers like Meals on Wheels. 

The second inquiry will investigate the ability for older Australians to access care under the Support at Home program, including the impacts of new pricing mechanisms and co-payments.

The government intends to transition CHSP into Support at Home and has only funded the program up until 30 June 2027. The government has failed to answer previous questions about the impacts of closing CHSP on demand for Support at Home packages, leading to concerns that existing services will be forced to close their doors and waitlists for aged care will only blow out further.

As with the previous inquiry, both the newly established inquiries will be chaired by Greens Spokesperson for Older People, Senator Penny Allman-Payne.

Full terms of reference for the inquiries are below.

Greens Spokesperson for Older People, Senator Penny Allman-Payne stated:

“Older people across the country - hundreds of thousands of whom are on fixed incomes - are copping increased costs for their care at home so that privatised aged care providers can make bigger profits. That’s a broken system.”

“Labor’s Minister for Aged Care, Sam Rae, has tried to hide the truth of these aged care changes, but now the reality is setting in and older Australians are waking up to new care arrangements they cannot afford.”

“Older Australians are still dying waiting a year or more for care, and rather than boost needed supports like the Community Home Support Program, they’re planning to close them.”

“Our parents and grandparents need leaders who will fight for them and their right to care, but instead Labor and the Liberals are shaking pensioners down for cash while propping up the profits of privatised aged care.”

“The Greens will ensure older Australians and their advocates are heard, and fight to fix this system so that everyone can access the care they need at the time that they need it.”

Community Home Support Program Inquiry
That the following matter be referred to the Community Affairs References Committee for inquiry and report by 15 April 2026: the transition of the Community Home Support Programme to the Support at Home Program, with particular reference to:
  1. the timeline for the transition of the Community Home Support Programme to the Support at Home Program after 1 July 2027;
  2. the expected impact of this transition, including on:
    1. waiting periods for assessment and receipt of care;
    2. the lifetime cap of $15,000 on home modifications;
    3. the End-of-Life Pathway time limits; and
    4. thin markets with a small number of aged care service providers. 
  3. aged care provider readiness for the transition, including their workforce; and
  4. any other related matters.

Co-payments inquiry
That the following matter be referred to the Community Affairs References Committee for inquiry and report by the Tuesday of the last sitting week of November 2026: the Support at Home Program, with reference to:
  1. the ability for older Australians to access services to live safely and with dignity at home;
  2. the impact of the co-payment contributions for independent services and everyday living services on the financial security and wellbeing of older Australians;
  3. trends and impact of pricing mechanisms on consumers;
  4. the adequacy of the financial hardship assistance for older Australians facing financial difficulty; 
  5. the impact on the residential aged care system, and hospitals;
  6. the impact on older Australians transitioning from the Home Care Packages Program;
  7. thin markets including those affected by geographic remoteness and population size;
  8. the impact on First Nations communities, and culturally and linguistically diverse communities; and
  9. any other related matters.

Watered down cash mandate disappoints: National Seniors

November 6, 2025
Hope has turned to disappointment for cash supporters nationwide as consultation on the government’s ‘watered down’ cash mandate exposure draft regulations closed on Friday 7 November.

National Seniors Australia (NSA), the peak consumer advocacy body leading the KEEP CASH campaign, says cash supporters will be disappointed that the “Cash Acceptance” rules set out in the exposure draft apply to fewer businesses than previously outlined in the government’s earlier consultation paper.

“While we acknowledge this as a step forward, given there is currently no obligation on retailers to accept cash, we call on the government to enact a cash mandate that includes a greater number of businesses and government agencies to ensure that conditions for cash availability and accessibility are strengthened,“ NSA Chief Executive Officer Mr Chris Grice said.

“Keeping cash accessible and accepted is important to seniors, and the broader community, as a means of basic payment, a backup in emergencies, and for the stability of the broader financial system.

“NSA was disappointed by the number of exemptions set out in the initial consultation, as detailed in our first submission.

We have been further disappointed by the exposure draft, which applies only to a limited number of businesses – namely large grocery and fuel retailers.

“The promised mandate is more restrictive than initially proposed with medications, utilities, telecommunications services and other items no longer considered essential.

“The only retailers the mandate will apply to are supermarkets and petrol stations. This means consumers will be able to pay cash for a packet of Allen’s Snakes at Coles but not for Panadeine Forte at their local pharmacy.

“This mandate is an opportunity for government to show it listens to the needs of everyday Australians. The watered-down version we’ve been presented with is a start, but more is needed to ensure cash remains accessible and accepted throughout our country.”

Part of the National Seniors submission read:

Banks and cash transit critical parts of the cash puzzle
While NSA welcomes the recent developments towards a long-term pricing model for Armaguard, more effort is needed to ensure cash remains accessible through our banking system.

According to APRA, the number of bank branches in Australia has declined by almost 44% from June 2017 to June 2025, or 2,489 fewer branches. At the same time as bank branches have declined, so too have Bank@Post locations.

Again, according to APRA, there were 213 fewer Bank@Post locations in 2025 compared to 2017.

We need action to ensure banking services are readily available, especially in regional and rural communities. This could be achieved by applying a Community Service Obligation (CSO) on banks.

To read their full submission click here.

The Chanterelle String Quartet with special guest Ben Jacks – French horn

Wyvern Music Forestville is delighted to present an afternoon of evocative chamber music featuring the acclaimed Chanterelle String Quartet and special guest Ben Jacks - French horn.

This is Wyvern Music Forestville's final concert for 2025 and will run on Sunday 9th November at 3pm, at Our Lady of Good Counsel Catholic Church, Forestville. 

The program offers a compelling blend of classical refinement and contemporary vitality, opening with Mozart’s delightful String Quartet K168 in F Major followed by Mozart’s Rondo from the Concerto in E-flat for Horn and String Quartet – a sparkling arrangement that showcases classical elegance and virtuosity. The enchanting Three Preludes on Welsh Hymn Tunes for Horn and String Quartet by Ralph Vaughan Williams, blend pastoral lyricism with spiritual depth. A trio of passionate tangos by Astor Piazzolla – Libertango, Oblivion, and La Muerte del Ángel – bring the concert to a striking conclusion.

The Chanterelle String Quartet, with violinists Fiona Ziegler and Leone Ziegler, violist Jane Hazelwood and cellist Adrian Wallis, made its debut in 2010 performing at the Spring Festival Chamber Music Series for the Sydney Symphony Orchestra. The players are all accomplished and well-respected members of the SSO with extensive experience in chamber music.

Ben Jacks is one of the most accomplished horn players of his generation, celebrated for his artistry and technical excellence. For 25 seasons, he served as Principal Horn with the Sydney Symphony Orchestra. More recently Ben has performed with the London Symphony Orchestra under Sir Simon Rattle and Daniel Harding, the Hong Kong Philharmonic and the Australian World Orchestra.

Join us for an afternoon of vibrant and expressive music, performed by outstanding Australian musicians in an inviting and intimate setting.

Ben Jacks 

When: Sunday, 9th November, 2025 at 3:00pm
Where: Our Lady of Good Counsel Catholic Church, 9 Currie Rd, Forestville
Tickets: Full:$35, Concession:$25, Students:$20, Children under 16 Free
Enquiries: Wyvern Music Forestville Tel: 9416 5234

The Chanterelle String Quartet

Silver Surfers: at Manly + Palm Beach

Who is this lesson for?
Taking place at either Palm Beach or Manly Beach, Seniors and over 55s are invited to join a Bodyboarding and Ocean Safety Clinic, designed to help you connect with the ocean and boost your confidence in the water. This is a fantastic opportunity to learn from the best and join a welcoming community of ocean lovers.

What’s Included:
  • Lessons: Learn bodyboarding and essential ocean safety skills from experienced instructors.
  • All Equipment Provided: Wetsuits and bodyboards will be supplied for the session.
  • Morning Tea: Enjoy a delightful morning tea and connect with others after the session.
Important Info:
Arrive 30 minutes early to change into the provided wetsuits before the session starts.

Sponsored by Surfers for Climate, MWP Community Care, and Manly Surf School, you don’t want to miss these bi-weekly bodyboarding sessions. This is a great chance to meet others in the community, enjoy the surf, and embrace the ocean with confidence.


Lesson Times
Keep an eye out for upcoming FREE events on the calendar:
  • 14th November 2025 – Manly 10am
  • 28th November 2025 – Palm Beach 10am
  • 12th December 2025 – Manly 10am
Cost: FREE!


Silver Surfers group Photo: Manly Surf School

AvPals Term 4 2025

Avalon Computer Pals is back for another term of friendly, hands-on computer classes for seniors 55+. Whether you're a total beginner or keen to brush up your tech skills, we’ve got you covered. Learn at your own pace, meet great people, and feel more confident online.

Come along to Newport, where small groups make learning relaxed, social and fun!  To book in visit: www.avpals.com

New blood test could streamline Alzheimer's diagnosis and treatment access

Australian scientists have developed simpler, less invasive ways to detect Alzheimer’s, potentially helping more patients access emerging treatments.

Scientists at CSIRO, Australia’s national science agency, have identified simpler and less invasive methods to improve Alzheimer’s disease diagnosis, potentially making it easier for patients to access emerging treatments.

New treatments like Donanemab, recently approved by the Therapeutic Goods Administration (TGA) for adults with early symptomatic Alzheimer’s, require confirmation of amyloid plaque in the brain.

Currently, the gold standard for detecting amyloid plaque involves costly PET scans or and invasive lumbar punctures to analyse cerebrospinal fluid.

In a new study published in Alzheimer’s and Dementia, scientists found that combining two blood tests – the Lumipulse plasma pTau217 test and the Aβ42/40 ratio test – could match the accuracy of the existing ‘gold standard’ methods.

Dr James Doecke, lead author on the paper and Research Scientist at CSIRO’s Australian e-Health Research Centre (AEHRC), said blood tests are vital to the triage process to develop appropriate treatment strategies and help understand where a person is on the disease trajectory.

“With treatments for Alzheimer’s disease biology becoming available, it’s critical we have accurate, scalable and less invasive tests to identify eligible patients,” Dr. Doecke said.

“Our findings show this blood test combination performs at the level needed to confirm Alzheimer’s pathology.”

CSIRO’s AEHRC, in partnership with Edith Cowan University, The Florey Institute, Labcorp and others, analysed blood samples from nearly 400 participants.

The samples were sourced from the Australian Imaging, Biomarker and Lifestyle (AIBL) Study of Ageing in two groups:

An Alzheimer’s Disease Continuum cohort, spanning cognitively healthy individuals through to those with Alzheimer’s disease
An Intention-to-Treat cohort, representing patients who would be eligible for new disease-modifying therapies such as Donanemab.
Results showed that the combined pTau217/Aβ42 ratio achieved over 93 per cent accuracy, similar to the current gold-standard cerebrospinal fluid tests.

In the Intention-to-Treat cohort, sensitivity reached 99 per cent, meaning the tests correctly identified nearly all cases.

Using the tests combined provided clinicians with highly reliable results, reducing the number of uncertain cases by nearly half.

“This is an important advance towards widespread adoption of blood tests in both clinical trials and everyday practice,” said co-author, Colin Masters, Professor of Dementia Research at The Florey Institute.

The study highlights the potential for blood-based biomarkers to reduce reliance on costly and invasive PET scans and lumbar punctures, making diagnosis more accessible to patients and healthcare systems worldwide.

Grattan on Friday: November 11 1975 – watching history being made, from the best seats in the house

Opposition Leader Malcom Fraser, Lord Mayor of Melbourne Ron Walker and Prime Minister Gough Whitlam at the Lord Mayor’s Banquet in Melbourne on November 10, 1975. City of Melbourne, CC BY
Michelle Grattan, University of Canberra

In his just-released memoir, historian and former diplomat Lachlan Strahan recalls being picked up from his Melbourne primary school by a neighbour on November 11 1975, the day Gough Whitlam was sacked as prime minister. His politically active mother “was so upset she didn’t trust herself behind the wheel”.

Journalist Margo Kingston was a teenager and not political at the time. She remembers going to bed that night, pulling the covers over her head and listening on the radio. The next day, she organised a march around her Brisbane school.

Fifty years on, the Dismissal is one of those “memory moments” for many Australians who were adults or even children when it happened. They can tell you what they were doing when they heard the news. It was an event that embedded itself in the mind, like news of US President John F. Kennedy’s assassination more than a decade earlier.

This was a life-changing day for many who worked in Canberra’s Parliament House. For Labor politicians and staffers, it bordered on bereavement. Excitement and elation fired up the other side of politics. Those of us in the parliamentary press gallery knew we had front-row tickets for the biggest show in our federation’s history.

The Dismissal didn’t come out of nowhere. It followed extraordinarily tense weeks of political manoeuvring, after the opposition, led by Malcolm Fraser, blocked the budget in the Senate in mid-October, and Whitlam refused to call an election.

Pressure points were everywhere. Would Whitlam give in? Would some Liberal senators crack? What would happen if there was no resolution before the government’s money ran out? Would Governor-General John Kerr intervene?

On the morning of Remembrance Day, Whitlam prepared to ask Kerr for an election. Not a general election, but an election for half the Senate – a course that would have little or no prospect of solving the crisis. But Whitlam had fatally misjudged the man he’d appointed governor-general. Kerr was already readying himself to dismiss the prime minister. He gave Whitlam his marching orders at Government House at 1 pm.

That afternoon Whitlam, eyes flashing, deployed his unforgettable rhetoric on the steps of parliament house. “Well may we say God Save the Queen, because nothing will save the governor-general”, he told the crowd, denouncing Fraser as “Kerr’s cur”.

Demonstrators were pouring into Canberra; shredders were revving up in parliamentary offices. That night at Charlie’s restaurant, a famous Canberra watering hole, the Labor faithful and journalists gathered. Many still in shock and emotional, patrons were packed cheek by jowl.

On parliament’s steps, Whitlam had urged the crowd to “maintain your rage and enthusiasm through the campaign” (an exhortation later taken to apply more generally). In the subsequent weeks, Labor supporters did so. I spent much of the election campaign in the media contingent travelling with Whitlam: it felt like there was momentum for him.

The feeling was, of course, totally deceptive, in terms of the election’s outcome. As the opinion polls had shown before the sacking the voters, who had enthusiastically embraced the “It’s Time” Whitlam slogan and promise in 1972, had lost faith in Labor three years on.

Whitlam’s had been an enormously consequential, reforming government. It transformed Australia, with landmark changes in health, education, welfare and social policy. It inspired the baby boomers. But it had been shambolic administratively, disorganised and corner-cutting. Some ministers had run riot. Whitlam was charismatic and visionary, but he lacked one essential prime ministerial quality: the ability to run a well-disciplined team. Then, as things started to go wrong, the government’s media enemies became feral.

A combination of how he ran his government and how that government ended made Whitlam in later years both an example to be avoided by subsequent Labor governments and a martyr in Labor’s story.

Despite his huge electoral mandate, Fraser’s road to power in part defined how he was seen as prime minister, especially in his early years. Some believed it made him more cautious; many in the media viewed him in more black-and-white terms than the reality.

Kerr paid a high price. Leaving aside the partisans, many observers condemned his actions, particularly on two grounds: that he had intervened prematurely and, most damning, that he had deceived Whitlam, rather than warning him he’d be dismissed if he continued to hold out. Kerr’s fear (probably reasonably-based) that if he alerted him, Whitlam would ask Buckingham Palace to remove him, didn’t convince critics. He was branded as dishonourable and cowardly.

Even Fraser eventually thought Kerr should have warned Whitlam. Journalist Troy Bramston, who has just published a biography of Whitlam, uncovered a never-published obituary Fraser wrote of Whitlam decades after the tumultuous events.

Fraser wrote he had come to the view “the Governor-General should have consulted the Prime Minister more freely. He thought he must protect the Monarch to make sure the Queen could not become involved in domestic political battles fiercely fought. It was the cautious approach but, on reflection, I think there was a higher duty to consult the Prime Minister of the day and to warn of the consequences that could follow.”

Kerr’s personal behaviour, notably being drunk at the Melbourne Cup in 1977, ensured he became a figure of ridicule as well as a political target. Fraser took care in appointing the next governor-general. He chose a widely respected, unifying figure in Zelman Cowen.

The Dismissal left fractures in our politics for years and its legacies forever. But Labor recovered faster than many had expected (despite Whitlam being trounced again in 1977). It was back in office in under a decade.

Our constitutional arrangements remained basically the same, with the governor-general retaining the reserve powers to dismiss a government. There was one change, however: Fraser ran a successful referendum to prevent recalcitrant state governments from stacking the Senate by appointing rogue candidates to fill upper house vacancies. That loophole had enabled the blocking of supply. The Dismissal did not push Australia towards a republic.

Could we see a repeat? Who knows what may have happened by the time we reach the 100th anniversary. But as far ahead as we can see, the events of 1975 have inoculated the system against a rerun. And, as many have pointed out, to have the combination of three such characters as Whitlam, Fraser and Kerr, and similar circumstances, would be impossibly long odds.

The main characters are dead. Some of those still around from the time maintain their rage, which has lasted through the many years, long after that election campaign.

David Solomon, Whitlam’s press secretary in 1975, says: “I haven’t changed. I’ve become, in fact, even more concerned about what Kerr did, the more information we have about why Kerr acted as he did and the material that he had before him when he decided to do this.”

And what of the views of the young? Frank Bongiorno, professor of history at the Australian National University, says today’s students find the events “fascinating in the way political science and history students did in the late 1970s.

"But the high-stakes game that played out is a bit like ancient history for them. They would see it as if it was like contemplating Pericles of Athens or Caesar of Rome.”

Gough would be pleased enough with the comparison to Caesar Augustus. He did like to quote Neville Wran’s joking compliment: “It was said of Caesar Augustus that he found Rome brick and left it marble. It will be said of Gough Whitlam that he found the outer suburbs of Sydney, Melbourne and Brisbane unsewered, and left them fully flushed.”The Conversation

Michelle Grattan, Professorial Fellow, University of Canberra

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Concession car parking at NSW Health public hospitals

Patients and carers may be eligible for concession rates on parking at NSW Health public hospitals. 

To be eligible you need to be:
  • requiring treatment over an extended period
  • attending hospital more than twice a week (including carers of long term patients who visit frequently). 
  • ongoing cancer treatment
  • treatment more than twice weekly
  • daily dressing changes
  • cardiac rehabilitation or health promotion classes
Concessions are also available for holders of a: 
  • Transport for NSW Mobility Parking Scheme permit
  • Pensioner Concession Card
  • Department of Veterans' Affairs Gold Card
  • Health Care Card.
Hospitals provide communication to patients, carers and visitors about the availability of concessional car parking rates, this includes:
  • clearly displaying and publicising concessional rates
  • streamlining the concession application process with designated points of access
  • validating concessional parking for the duration of a course of treatment. 
For detailed information on eligibility and concession fees, visit NSW Health webpage:

Learn Something New: Australia MOOCs And Free Online Courses

There is a full range of everything your heart, mind and body wants to learn more about, presented and conducted by Australia's best universities.

Manly Sailability Needs Volunteers

We have a fantastic team of volunteers who help us with a range of jobs. A roster system ensures that we don’t overdo things but many of our volunteers nevertheless are there even when they’re not on the roster. We set up a marquee for shade, put out the urn for tea and coffee, bring the boats out from the shed, set up the boats and put them into the water, sail the boats, ensure that everyone signs in, operate the radio, observer on the safety boat, and at the end of our day’s sailing, do all this in reverse.

You don’t have to be a sailor to be a volunteer, landlubbers are most welcome too. And some of our volunteers are themselves disabled.

Volunteering for Sailability Manly will give you many amazing personal rewards… for starters, what better way of spending a few hours on a Saturday than on Manly Cove? And you’ll find that you will grow as a person through meeting and interacting with a diverse range of wonderful and inspiring people with various disabilities. 

If you’re not a sailor don’t let that stop you – we have numerous things that need doing on the jetty and we’re happy to take you for a sail or even train you to become a sailor if you wish. 

Please help us share Freedom on the Water, regardless of ability, by getting involved and  contact secretary@manlysailability.com.au

2024 Seniors Card Discount Directory

NSW Seniors Card is pleased to provide members with the 2024 Seniors Card Directory, your guide to the best discounts and special offers from thousands of participating businesses across the state.

The directory includes discounts from each region in NSW. The regions are: Sydney & Surrounds, Central Coast & Hunter, Northern NSW, Southern NSW and Western NSW.

View our regional map below to determine which region you are in.  You can view the directory online in your browser or download and save to your computer for quick reference as you need. 

Each year five directories are released, one for each region in NSW. The regions are: Sydney & Surrounds, Central Coast & Hunter, Northern NSW, Southern NSW and Western NSW.

To download your copy, please click the link below:
Copies of the 2024 directory are also available for pickup from Australia Post Outlets, Service NSW Centres, MP Offices as well as participating local Councils and Libraries across the state. Please click here to find a location near you.

Hotline to report food quality in aged care now live

Australians now have a simple and efficient way to report food concerns in aged care, with the launch of a dedicated Food, Nutrition and Dining Unit hotline at the Aged Care Quality and Safety Commission.

The hotline is active and callers will have access to experts in the areas of food, nutrition, and dining, including dietitians and speech pathologists.

A good meal with good nutrition is crucial to quality of life for everyone but especially older people.

The Food, Nutrition and Dining Hotline is also available to aged care providers to access food and nutrition advice, support and education to deliver improved food, nutrition and dining experiences for older people in their care.

Older people, their families and carers, providers and aged care workers can call the Food, Nutrition and Dining Hotline on 1800 844 044.

The hotline builds on the Federal Government’s grant to the Maggie Beer Foundation to build the capability of aged care chefs and cooks working in aged care.

The first free online training modules are now available: https://lms.maggiebeerfoundation.org.au/.

Profile Bayview Yacht Racing Association (BYRA)
1842 Pittwater Rd, Bayview
Website: www.byra.org.au

BYRA has a passion for sharing the great waters of Pittwater and a love of sailing with everyone aged 8 to 80 or over!

 COTA – NSW - cotansw.com.au

ABOUT US

The Council on the Ageing NSW (COTA NSW) is the peak organisation for people over 50 in our state. We’re an independent, non-partisan, consumer-based non-government organisation. We work with politicians, policy makers, and service providers as well as media representatives to make sure your views are heard and your needs are met. COTA NSW works to empower and engage people over 50. For decades, we’ve shaped the policies and programs that change lives.

Since our beginning in 1956, COTA NSW has introduced policies and programs that make a real difference to peoples’ lives. We have proud record, having created: ■Meals on Wheels, ■Retirement Village Residents Association, ■Australian Seniors Computer Clubs Association, ■Seniors Clubs, ■Seniors Information Service, ■OM:NI – Older Men: New Ideas, ■Grandfriends, ■Grandparents, Relatives and Kinship Care Alliance, ■Medication Management for Older People, and the ■Mature Employment Line

NSW Seniors Card program: Translated Resources

If you're from a culturally and linguistically diverse (CALD) background, and would like more information about the NSW Seniors Card program, translated versions of the Membership Guide brochure are available here:
Available for download in 13 different languages.
Profile: Avalon Soccer Club
Avalon Soccer Club is an amateur club situated at the northern end of Sydney’s Northern Beaches. As a club we pride ourselves on our friendly, family club environment. The club is comprised of over a thousand players aged from 5 to 70 who enjoy playing the beautiful game at a variety of levels and is entirely run by a group of dedicated volunteers. 

Country Pensioner Excursion ticket: NSW Public Transport

Parents missing out on REAL face time? If they have a Pension Card, sign them up & they could get unlimited $2.50 Country Pensioner Excursion tickets*.
Call 13 22 32 to sign up.

Country Pensioner Excursion ticket (CPE)
A Country Pensioner Excursion (CPE) ticket is an affordable ticket for eligible pensioners and seniors to travel by train in regional NSW and the ACT.

For $2.50 you can book an economy class seat on a NSW TrainLink 

Regional train service. You will need to book 7 days or less in advance

Apply for the Seniors Energy Rebate

A new rebate for independent retirees who hold a Commonwealth Seniors Health Card to help with electricity costs. The Seniors Energy Rebate is available for eligible independent retirees to help cover the cost of their electricity.

To be eligible you need to hold a Commonwealth Seniors Health Card (CSHC).
CSHCs are means-tested concession cards issued by Services Australia and the Department of Veterans' Affairs (DVA). 

The Seniors Energy Rebate is now $200 per household, per financial year.

If your application is successful, the rebate will be paid directly into your nominated bank or Credit Union account.

Note: Gas accounts are not eligible for the rebate.

What you need
  • your valid CSHC from Centrelink or the DVA
  • the most recent electricity bill for your current primary place of residence
  • your contact details
  • your bank or Credit Union account details
How to apply
  • Check you meet the eligibility requirements.
  • Select the 'Apply online' button.
  • Enter the required details.
  • Submit the application.
If you're unable to apply online, visit a service centre or call us on 13 77 88.
If your application is successful, you'll receive payment within 5 working days into your nominated bank/Credit Union account. Service NSW will contact you if there are problems issuing your payment. 

Tech Savvy Seniors

Tech Savvy Seniors provides free or low cost digital skills training on how to use computers, tablets and smartphones to keep in touch with family and friends, access essential services, conducting personal business and discover more about the things you are interested in.

Join the thousands of people over 60 who have already completed this fun, practical training and made new friends in the process.

With over 150 training locations across NSW as well as resources online it has never been easier to build your digital skills and confidence, with training available in a range of languages. To find out more about training sessions available near you, visit the Tech Savvy Seniors website to find your local library or community college provider.

For here: 
  • Northern Beaches Council Library at Glen Street, Mona Vale, Warringah Mall 02 9976 1720 
  • Northern Beaches Community College Inc at Narrabeen, Brookvale, Mosman (02) 9970 1000 enquiries@nbcc.nsw.edu.au
The Tech Savvy Seniors website also contains a great range of ‘self-teach’ videos and free digital literacy training resources available to make it easy to learn at your own pace to develop your digital skills from the comfort of your home.

Tech Savvy Seniors is a NSW Government initiative in partnership with Telstra.

Spectacles Program

The NSW Spectacles Program provides glasses and visual aids to eligible recipients who might be at risk of a preventable decline in their eye health.

If you're eligible, you can receive free of charge in any 2-year period:
  • one pair of single vision glasses, or
  • one pair of bifocal glasses.
Contact lenses, tinted lenses or low vision aids may be provided in certain circumstances.

You are eligible if you:
  • receive a full Centrelink pension/benefit
  • have no other income other than the Centrelink payments
  • have financial assets less than $500 (if single) or $1000 (if married/partnered or parent/guardian)
  • are a low-wage earner who earns less than:
  • the JobSeeker Payment if you're under 65, or
  • the aged pension if you're over 65.
People living in regional/remote areas and Aboriginal and Torres Strait Islander peoples may also qualify for the subsidy. At your appointment, your provider will use the program’s online portal to check your eligibility using the information you've supplied.

Visit Vision Australia for more details on the program, your eligibility and how to apply, at:
 MWP CARE (previously known as MWP Community Aid) is a local not for profit organisation that was founded by Daphne Elsworthy, a Collaroy resident, 52 years ago and we are still going strong! 

In 2022 our programs focus on assisting older people aged 65 years and older, we also assist younger people with a disability and their carers.  We are funded by the Australian Government Dept. of Health through the Commonwealth Home Support Program (known as CHSP). Pittwater Online News PROFILE

These services may be eligible for government subsidies. Call us on (02) 9913 3244 for a confidential discussion. Alternatively you may call My Aged Care on 1800 200 422 to discuss your needs. To access our services (and all other CHSP provider services) you must be registered with My Aged Care – the portal for all things related to Aged Care Services 

We provide services aimed at helping people to stay independently living in their own homes.

Our programs cover:

  • Transport – to medical and social appointments
  • Shopping – Escorted Shopping, Shop By List, Group Social Shopping
  • Visiting – a volunteer visits a client in their own home for social support
  • Individual Activities – visit a friend, the library, the beach, local garden, and nursery, go for a coffee & chat, attend community activities etc.
  • Social Group Bus Outings – our mini bus and experienced staff coordinate a calendar of bus outings to interesting venues
  • CALD (Culturally and Linguistically Diverse) social groups/outings  – Chinese, Italian, Korean , Filipino, Serbian
  • Home Maintenance Modification Service – provided to individual home owners at reasonable cost. Services provided by trusted tradespeople can include Plumbing, Carpentry, Handyman, Electrical, Modifications (ramps, rails etc.)

Visit our website for more at: www.mwpcommunityaid.com.au  and on Facebook: www.facebook.com/mwpcarelimited

RSPCA's Community Aged Care Program

RSPCA NSW understands that to an elderly owner, a pet can mean everything. Our Aged Care program aims to keep pets and their elderly owners happy, healthy and together in their own homes for as long as possible. To do this, we assist elderly pet owners over the age of 65, Indigenous pet owners over the age of 50 and palliative care patients of any age.
  • services our Aged Care program offers include: temporary foster accommodation and/or emergency pet boarding if the owner requires medical treatment, respite or other assistance
  • assistance with veterinary treatment
  • home visits to assist the elderly with basic pet care
  • assistance with pet grooming
  • assistance with transport to and from the local veterinarian
  • a volunteer network to assist with dog walking and short periods of in-home care if the owner requires medical treatment, respite or other assistance
Please note that due to high demand for this program, we ask that pet owners first ask family and friends whether they are able to assist with their pet’s care.

This community program was previously known as Pets of Older Persons (POOPs).

For more information please contact the RSPCA Community Programs helpline (02) 9782 4408.

The helpline operates Monday to Friday, 9 a.m. – 5 p.m. During weekends and public holidays contact the RSPCA Contact Centre on (02) 9770 7555
Aged Care Program FAQs

Computer Pals for Seniors: Northern BeachesTechnology made easy for Seniors

Have you ever struggled with the demands of modern technology? Come and join our friendly club and learn at your own pace. 

Computer Pals for Seniors Northern Beaches is here to help you master your device, be it Android/Apple tablets and phones, Apple/Microsoft/Chromebook laptops.

Each lesson is one-on-one for an hour each week during term times.

We are based at The Tramshed Arts & Community Centre, 1395a Pittwater Road, Narrabeen, close to the B-Line bus stop.

If you would like further information please contact Anne - Tel: 9984 0604 or email anne.computerpals@gmail.com



Avalon Scottish Country Dancing

Avalon Rec. Centre
Thursday 3pm to 5pm
Most Saturdays 2pm to 4pm
(contact Margot Fenelon 0419 122 455 to confirm Saturday class)
COST:  $5 - first visit free
WHAT TO WEAR: Casual clothes and soft soled shoes


Bilgola plateau Probus Club

We meet on the first Friday of every month at the Newport Bowling Club; 2 Palm Road Newport.  Our membership is full at the moment, and our waiting list is full.  However, visitors are always welcome.  

If you have any questions, please contact our Membership Officer, Mary Wearne:  mary_wearne@hotmail.com



Pensioner's Concessions: Council Rates

Did you know that Pensioners are entitled to concessions on their Council Rates?

Concessions are available for eligible pensioners. To be an eligible pensioner you must receive a pension from either Centrelink or the Department of Veterans’ Affairs, and be entitled to a pensioner concession card issued by the Commonwealth Government. You can only claim a concession on the property if it is the sole or principal place you live.

If you are eligible, you are entitled to:
  • Half of the total of your ordinary rates and domestic waste management service charge, up to a maximum of $250.
  • Half of your water rates or charges, up to a maximum of $87.50.
  • Half of your sewerage rates or charges, up to a maximum of $87.50.
To apply, you need to complete a pensioner concession application form. You can obtain these forms from your council - download our area's one HERE

Seniors Toy Repair Group needs your help

Volunteers are sought to help out on Wednesday mornings (7.30am to midday) at the group's workshed in Ingleside. Volunteers need their own transport and be willing to sort and clean toys that are picked up at different collection points on the Northern Beaches. 

Prospective volunteers can call Terry Cook on 0410 597 327 or email himFind out more about this great community group HERE


Meals on Wheels 

Meal preparation and delivery: Benevolent Society
Our food services include meal preparation, and delivery of hot, frozen or chilled meals as part of the Meals on Wheels NSW program. This service is currently provided in the Northern Beaches area of Sydney.

Assistance to prepare food at home is available as an activity to help stay active and independent.
To find out if you or someone you know is eligible for this service, call our friendly staff. 
Call 1800 236 762

Also:
Pittwater; 6 Jackson Road, WARRIEWOOD, NSW 2102
Phone: 02 9457 3900

Manly & Warringah; Manly Seniors Centre, 275 Pittwater Road, MANLY, NSW 2095
Phone: 02 9976 1469

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
My Aged Care is the Australian Government's starting point on your aged care journey. Find and access the government-funded services you need.

Learn about different types of care
If you are just starting out on your aged care journey, this is your first step. You can see what services are available to help you stay in your own home, or what to expect in an aged care home.

Get assessed
If you’ve had a look at what services might be available and you want to know if you are eligible, this is your next step. Read about how to apply and what’s involved in the assessment process.

Find a provider
If you’ve been assessed and are ready to find a provider and set up your new services, start here. Find out what to consider and get information about service providers near you.

Manage your services
If you are receiving services and want to check what you’ve got in place or make some changes, head to this section.

Need some help?
If you need some help, the My Aged Care team can answer most of your questions over the phone. Call 1800 200 422

WIND, BRASS AND PERCUSSION PLAYERS!!!!!

Northern Beaches Concert Band is looking for flute, clarinet, saxophone, tuba and trombone adult players.  We cater for players from beginner to advanced and have a varied and exciting repertoire.  Come and join us during school term time at 7.30pm, Pittwater High School, Mona Street, Mona Vale. 
  
Details 9970 7131 or 0414 560 263.

Older Persons Advocacy Network (OPAN)

Older Persons Advocacy Network offer free, independent and confidential services that focus on supporting older people and their representatives to raise and address issues relating to accessing and interacting with Commonwealth funded aged care services.

Older Persons Advocacy Network  seek to ensure that aged care consumers understand and exercise their rights and participate, to the maximum degree possible, in the decisions affecting their care.

Older Persons Advocacy Network achieve this through the delivery of individual advocacy support, information and consumer and service provider education.

Nine State and Territory based organisations form the OPAN network. Older Persons Advocacy Network is funded by the Australian Government to deliver the National Aged Care Advocacy Program (NACAP), providing a national voice for aged care advocacy.

ADVOCACY
Older Persons Advocacy Network organisations offer free aged care advocacy services that are independent and confidential

INFORMATION
Older Persons Advocacy Network organisations provide free information about aged care service provision, referrals and the rights and responsibilities of consumers

EDUCATION
Older Persons Advocacy Network organisations offer free information and education sessions to consumers and providers of Commonwealth funded aged care services

Home Instead Sydney North Shore & Northern Beaches

We are a provider of quality home care and companionship services for seniors in the Northern suburbs of Sydney. 

To you, it’s about finding trustworthy care for your ageing loved one. To us, it’s about providing the highest-quality in-home care services to fit you and your family’s needs.
To Us, It's Personal.

We provide services to all areas and suburbs in the North Shore and Northern Beaches of Sydney.
Telephone: (02) 9144 2322

AvPals 

Avalon Computer Pals (AVPALS) helps Seniors learn and improve their computer skills. It is a not for profit organisation run by volunteers. 


Started in 2000 it now has 20+ trainers and many hundreds of students. At a really low cost (about $50 a school term) they can provide one-to-one training on most matters connected with computing and related technologies like mobile phones and digital cameras. From the smallest problem (how to hold the mouse!) to much more serious matters, there is a trainer who can help.

We offer “one to one” personal tuition or special short courses in the training rooms under the Catholic Church in Avalon. Training is conducted Monday to Friday from 9am to 4pm. For more information visit AVPALS web site www.avpals.com or phone 02 8064 3574

Keep up to date on our Facebook page

Find out more at: www.avpals.com

Wellbeing Plus 

The Wellbeing Plus Course is a free, online treatment course for Australian’s aged 60 years+  
The course includes 5 lessons delivered over 8 weeks, with optional weekly support from a therapist via email or phone. It aims to help us understand symptoms of anxiety and depression, and practice helpful skills.    

Over 95% of people said they would recommend the Wellbeing Plus Course.  

If you're interested in learning more, visit www.mindspot.org.au/course/wellbeing-plus  


The Senior Newspaper Online 

HERE

On Facebook

Disclaimer: These articles are not intended to provide medical advice, diagnosis or treatment. Views expressed here do not necessarily reflect those of Pittwater Online News or its staff.

Peter Watson: Nominee for 2026 Senior Australian of the Year for NSW

Congratulations to Peter Watson, Founder of the Men’s Kitchen and President of the Men's Kitchens Association, who has been named as a nominee in the 2026 Senior Australian of the Year for NSW.

Peter Watson, Founder of the Men’s Kitchen

The nominees for NSW are among 134 people being recognised across all states and territories.

The NSW award recipients will be announced on Monday 10 November 2025 in a ceremony at the Royal Botanic Garden Sydney, which will also be available to watch online at australianoftheyear.org.au

They will then join other state and territory recipients as finalists for the national awards announcement on 25 January 2026 in Canberra. 

Peter is transforming thousands of lives with a simple act – teaching older men to cook in a supportive, social setting. What began as six men in a Forestville kitchen has grown into a thriving Australia-wide network, where each month 100 volunteers run sessions for 200 participants. 

It all started when Peter’s own father became a widower. He had no idea how to cook. From being a strong man all his life, his health slid into decline.  

Peter didn’t want to be in the same situation if his own wife were to pass away before him. He also understood the silent challenges faced by older men – particularly isolation and loss of confidence. 

More than a cooking class, Men’s Kitchen offers a caring environment to build practical skills and real camaraderie. There’s also access to a psychologist for participants who are struggling, such as from the loss of a partner. 

Under Peter’s stewardship over the past ten years, the Men’s Kitchen has grown and flourished thanks to the extraordinary contributions of so many people — especially Head Chef Chris Chandler, Finance Manager Mick Norsa, and the steady mentorship of Chair David Brettell. Their commitment, along with that of countless others, has enriched the organisation and helped build a strong and supportive community.

A special acknowledgment goes to the many, many Cooking Instructors — the backbone of the Men’s Kitchen. Without them, we simply couldn’t function. They’re the ones our members rely on each week, not just for culinary guidance but for the friendship, support, and encouragement that makes every session something to look forward to.

'' At the heart of it all are the older blokes who have joined to learn to cook, make great mates, and keep the Men’s Kitchen humming week after week. Many have been part of our story for years, helping to create the friendly, connected environment that defines us.'' Mens Kitchen said

''After nearly a decade of operations, we’re developing, improving, and expanding continuously and we warmly welcome any offers of support to help us grow the Men’s Kitchen across the nation.
It’s been an incredible journey — one built on community, camaraderie, and care — and this nomination is truly a reflection of everyone who’s been part of it.''

October 8 2025 marked the launch of the Men’s Kitchen Castle Hill kitchen with three brand new instructors and eight men participating. 

Congratulations Peter and the whole Men's Kitchen team.

Find out more in this week's Profile.

National Australia Day Council CEO Mark Fraser AO CVO said the NSW nominees are inspirational.

“The nominees for the NSW awards inspire others through extraordinary achievements and contributions,” said Mark.

“They remind us we are all capable of so much, whether it’s a simple act of care which creates a movement, a moment spent with someone in need that brings about change for many, fighting for what’s right or doing things differently.”

Scamps Urges Minns Government to Urgently Engage with NBH Medical Staff on Private Services

On Monday November 3, 2025 Federal Member for Mackellar, Dr Sophie Scamps MP called on the NSW Health Minister to urgently consult with medical specialists and staff at Northern Beaches Hospital (NBH) about the future of private services there, as the public component of the hospital transitions to public hands.

“Medical specialists and staff are being left in the dark, unable to plan for their patients, which is deeply concerning,” Dr Scamps said.

Specialists have reported a lack of consultation or communication from the Northern Sydney Local Health District and the NSW Health Minister Ryan Park regarding the hospital’s future model.

“The lack of consultation and communication with medical staff is understandably creating a great deal of uncertainty and consternation for the doctors,” Dr Scamps said.

Dr Scamps expressed concern that the complexity of the transition discussions has overlooked the vital role private services play in providing comprehensive medical access for the peninsula.

“Our healthcare system relies on both public and private healthcare, and our community benefits greatly from the world-class private services provided at NBH - including interventional cardiology, maternity, gynaecology, oncology and orthopaedic surgery.”

“The Minns Labor Government must ensure that the current private services offered at Northern Beaches Hospital are retained. They should not be interfered with as the public part of the hospital is transitioned to public hands,” Dr Scamps said.

Dr Scamps also raised concerns about the broader implications of a loss of private services.

“If the State Government removes private capacity from NBH, 77 per cent of people across the area who hold private health insurance will lose local options for their care,” Dr Scamps said.

“This has real consequences for timely access to critical services for many people. We must not allow a state decision to erase private healthcare access for an entire metropolitan region.

I call on the Minns Government to be open with their intentions for the private hospital services and to urgently meet with the specialists and staff at NBH to ensure their voices are heard in this transition.

Ultimately, it will be the community who are worse off if these private services are not retained.”

On October 10 the Australian Medical Association AMA (NSW) was also calling on the NSW Government to ensure Northern Beaches Hospital continues to provide private health services – as part of an original promise given to community members and doctors.

The hospital was established in 2018 with the intention that its operator would run public and private health services for 20 years. At the end of that time, public services would be handed back to the NSW Government and the operator would continue to provide private hospital services. That plan still has 13 years to run.  

“The community was promised it would have access to public and private health services for two decades. Doctors were promised they would have options in the way they delivered care to the patients of the Northern Beaches,” AMA (NSW) president Dr Kathryn Austin said.

Northern Beaches Hospital head of maternity Dr David Jollow said many staff now felt adrift.

“We know there must be change, but there are real fears many staff, who have been providing excellent care to the community for the past seven years, will now leave,” he said.

“Senior medical staff agree that Northern Sydney Local Health District should run the public component of the hospital, but more than 200 senior medical staff passed a resolution recently seeking the continuation of private services for the community.”

AMA (NSW) is calling for the NSW Government to make a commitment to the people of the Northern Beaches that they will continue to have choices in how they receive their healthcare.

NSW Health Minister, The Hon. Ryan Park, MP, stated this past week the government was still working out how the takeover would be implemented.

"Our intention is to try and make sure that there are private services available," Mr Park said.

"Once we move to that contract-signing stage, we'll then do a clinical services plan, which [staff] will be heavily involved in."

In October the state government reached an in-principle agreement with Healthscope. 

Under the $190 million agreement, yet to be finalised, the entire 494-bed hospital would return to public control by mid-2026.

See Week Two October 2025 (20-26) report:

Agreement reached to transition Northern Beaches Hospital to public ownership + Here’s why a plan to turn private hospital giant Healthscope into a charity is stirring debate

New digital inclusion stats show more to be done to ensure older Australians aren’t left behind

November 6, 2025
New data released yesterday shows that while digital inclusion is improving in Australia, more still needs to be done to ensure older Australians aren’t left behind, COTA Australia says.

The latest Australian Digital Inclusion Index reveals that while there has been steady progress, around one in five Australians still struggle to fully engage in the digital world.

Chief Executive Officer of COTA Australia, Patricia Sparrow, said that while the results are encouraging, the pace of change remains too slow for many older Australians.

“Digital inclusion is about more than just being online – it’s about having the right equipment, affordable connectivity, and the skills to engage safely and meaningfully,” Ms Sparrow said.

“For Australians aged 75 and over – and those aged 50 to 75 who are on low incomes, live regionally, or live with disability – the digital divide remains a very real barrier to full participation.

The index shows that of all the cohorts of Australians tracked, over 75’s are the people with the least digital abilities (-32.1 gap compared to national average), and 65-74 year olds (-15.5 gap to national average) are also in the top five. It also found that older people aged 75+ (12%), 55-64 (10%) and 65-74 (8%) are the age groups most likely to need to spend ‘more than 10% of their household income on internet access’.

Ms Sparrow said that as more services move online, the risk of exclusion is growing.

“If we don’t ensure older Australians are equipped and supported, we risk people being locked out of essential services – from healthcare and banking to social connection and aged care information,” she said.

“We must expand and properly fund digital literacy programs for older Australians, and ensure governments and industry work together on genuine affordability schemes.”

Ms Sparrow said it’s vital that non-digital options remain available.
“Digital-only doesn’t work for everyone. Forcing people online is inequitable – inclusion means having choice,” she said.

“Digital exclusion is social exclusion. We can’t afford to let older Australians who are offline or under-equipped get left behind.”

Payday super passage through Parliament a win for older Australians

November 4, 2025
The passage of the Federal Government’s payday super legislation through Parliament is a welcome move that will benefit the retirement incomes of older Australians, COTA Australia says.

The new law means that from 1 July 2026, employers will be required to pay their employees’ super at the same time as their salary and wages.

Chief Executive of COTA Australia – the leading advocacy organisation for older people – Patricia Sparrow, said paying super on time is an important change

“Paying super on payday will help more Australians retire with dignity,” Ms Sparrow said.

“This is a really positive reform that means people will finally get their super when they earn it – not months later. It’s a simple, fair change that will make a big difference over a lifetime.

“Australians work hard for their super. This change will particularly benefit women, older workers and those in casual or part-time roles who often miss out the most.

“We know there’s nearly $18 billion in lost super, including hundreds of millions belonging to older Australians. Paying super on payday will help close that gap and keep people in control of their savings.

“Of course this won’t solve all the problems people face when it comes to retirement income, but it’s a common-sense change that will benefit help more Australians retire with dignity, like they deserve to.”

Even a few thousand steps a day can reduce your risk of Alzheimer’s – new study

AYO Production/Shutterstock.com
Eef Hogervorst, Loughborough University

A new study suggests that even low levels of physical activity could protect the brain from Alzheimer’s disease – but not in the way scientists expected.

The researchers tracked almost 300 older adults with early brain signs of Alzheimer’s for nine to 11 years using pedometers. They found that physical activity didn’t reduce the toxic amyloid plaques that most Alzheimer’s treatments now target.

Instead, in people who already had these plaques, physical activity reduced the accumulation of misfolded tau proteins in specific brain areas. These proteins appear later in Alzheimer’s disease and are more closely linked to cognitive and functional decline. These signs of dementia were reduced by almost half in more active participants.

Benefits appeared at just 3,000 steps – roughly half an hour of walking at a moderate pace. The optimal range was 5,000 to 7,500 steps daily, after which the effect plateaued. More steps didn’t necessarily mean greater protection, which suggests a realistic target for older, sedentary people, rather than the often-cited 10,000 steps.

A digital tracker on a man's wrist showing step counts.
Benefits accumulate at just 3,000 steps. Allard One/Shutterstock.com

The study had limitations, however. It involved a fairly small group of mostly white, well-educated people in the US, and it didn’t take other lifestyle or health factors into account. Also, there may be other protective mechanisms of walking at play. But it does support other research suggesting that being physically active may lower the risk of dementia.

A UK study of 1,139 people over 50 found that those who were moderately to vigorously active had a 34-50% reduction in dementia risk when followed over eight to ten years. Among those who developed dementia, staying active reduced their memory decline, particularly in older women.

A larger 2022 UK study tracked 78,430 people for seven years using wrist accelerometers. It found a 25% reduction in dementia risk with just 3,800 steps daily, rising to 50% at 9,800 steps.

However, people who walked more also had better cardiovascular health – lower cholesterol, better sleep and blood pressure and reduced diabetes risk. Since these heart and stroke risk factors also increase dementia risk, the picture is complex.

Healthy habits often go together. People who exercise are more likely to eat well, not smoke, look after their heart health and have fewer financial stresses. This makes it hard to know which factor is having the biggest effect. The researchers tried to account for this, but because these habits are so closely linked, it’s difficult to say that exercise alone is responsible.

However, there is a strong case for this as there are multiple ways exercise might support the brain: improving cardiovascular health, increasing blood flow and boosting chemicals that promote brain-cell connections.

One such substance is irisin, a hormone produced by muscles that acts on almost all faulty brain mechanisms associated with Alzheimer’s, including inflammation. This and other chemicals, such as BDNF, associated with exercise, provide plausible biological pathways for how physical activity might directly influence brain health beyond its cardiovascular benefits.

But the relationship might work in reverse, too. People may become less active because of early Alzheimer’s symptoms. Those with hearing problems, for instance – itself a dementia risk factor – often report barriers that make them stop being active before other dementia symptoms appear.

Vicious circle

Reduced activity then accelerates memory decline. This creates a vicious circle. Early disease symptoms – such as not hearing – can affect self-esteem and reduce engagment in physical activity, which in turn worsens cognitive decline.

Brisk walking might be particularly beneficial. A small trial of 15 people with mild to moderate Alzheimer’s who did Nordic walking (an enhanced walking technique that uses poles to work your upper body as well as your legs) maintained brain function over 24 weeks, with some functions even improving.

The 15 who received only standard care showed decline or no improvement. Though small, the trial suggests that even people already diagnosed with Alzheimer’s might benefit from increased physical activity, including brisk walking.

Getting outside, particularly in nature, may be especially beneficial for preventing dementia – possibly because it improves mood and sleep while reducing isolation – all dementia risk factors. The combination of physical movement, natural light exposure and social interaction when walking outdoors may create multiple protective effects that complement each other.

The challenge now is helping people overcome barriers to outdoor activity, such as safety concerns, fear of falling, or simply preferring the comfort of the sofa – particularly during wetter, colder months. But the evidence suggests that even a few minutes of walking could make a difference, and that modest, achievable targets – a half-hour stroll rather than a marathon training regime – may offer substantial protection against cognitive decline.The Conversation

Eef Hogervorst, Professor of Biological Psychology, Loughborough University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Lonely? Here’s how to connect with old friends – and make new ones

Shannon Fagan/Getty
Anastasia Hronis, University of Technology Sydney

Loneliness is quietly emerging as one of the most significant health issues in Australia, and it can affect people of all ages, backgrounds and life stages.

Long-term survey data released last month showed the number of Australians who agree with the statement “I seem to have a lot of friends” has fallen noticeably since 2010.

The way we feel about the quality and quantity of our relationships matters. Loneliness is a subjective experience: it’s the gap between the social relationships we desire, and our actual network.

So, what can we do about it?

Loneliness is often compounded by economic and social factors, which are not down to individuals to fix.

But if you feel like your friendship circle has shrunk in recent years – and it bothers you – it might be time to refresh your approach. Here’s what you can do, and why it’s good for your health.

How friends affect health

There is a strong relationship between loneliness and psychological distress.

In contrast, adult friendships – especially high quality ones that provide social support and companionship – can protect against mental health issues such as depression and anxiety.

Friendships can also reduce how strongly the brain reacts to stress, shown to help protect people’s mental health after experiences of adversity.

In fact, having friends and social connections has even been linked to physical health benefits such as lower blood pressure and a healthy BMI.

What you can do

As adults, we often find it harder to make friends than when we were kids.

We’re busier. But many of us also find it harder to trust new people and may fear rejection.

Illness, disability or reduced mobility – as well as financial stress – can also leave us more socially isolated.

So what can we do about it?

Get involved

Activities based around a shared community can be a great way to meet people with similar interests. You could join a local running group, yoga class, choir or language meet-up, or try dining with strangers via websites such as Timeleft and The First Round. Many book clubs and craft groups meet in person or online.

Volunteer

This can be a way to meet new people of different ages and make friends. Volunteering increases opportunities for social interactions and can positively influence your wellbeing, sense of identity and belonging. There are many ways you can volunteer without leaving the house.

Put in the time

Researchers in the United States have tried to quantify how long it takes to build a friendship, estimating it takes roughly 50 hours of shared contact to move from acquaintances to friends.

Most of us also know when we don’t spend quality time with a friend we may fall out of touch – even when we haven’t fallen out.

You can start by setting aside ten minutes a day to focus on nurturing your friendships or rekindling old ones. It can be something small: sending a text, forwarding a funny video, sending a voice memo or giving someone a quick call.

Be prepared to be vulnerable

Listening and sharing personal parts of your life can help strengthen your bond, and move you from talking about what you do to also talking about how you feel.

It’s a good idea to start slow, and gradually build emotional intimacy. Be attentive if someone shares something personal and follow up with questions to show you care. You might find yourself sharing similar experiences.

Take the leap and reach out

Research shows people are surprisingly hesitant to reach out to old friends. But they tend to overestimate the awkwardness of getting in touch, and underestimate the positive feelings it generates – both for them and the other person.

Most would prefer the other person initiate contact. So take the leap, and next time something reminds you of that person – a place, a song, a photo – send them a message. Or just try a simple: “Hi, how are you? It’s been a while since we’ve last spoken and you crossed my mind.”

Remember – not everyone has to be a ‘best friend’

While close friendships are important, don’t forget that day-to-day social interactions can also help us feel less lonely.

This might mean a quick chat with a neighbour, or greeting the regular barista at the local coffee shop.

Evidence shows these “microconnections” are also important for boosting mood and a sense of belonging, and even provide support when we’re struggling.

So, if loneliness feels overwhelming, and trying to make new friends feels too big, it can help to start small and be open to unexpected connections.

Loneliness is a normal, natural emotion, and we don’t need to feel ashamed of it. But it sends an important message: we need connection.The Conversation

Anastasia Hronis, Clinical Psychologist, Lecturer and Research Supervisor, Graduate School of Health, University of Technology Sydney

This article is republished from The Conversation under a Creative Commons license. Read the original article.

u3a at Newport Community Centre: 

About Our Courses and Activities
Sydney u3a comprises seven regions covering the greater Sydney metropolitan area. The local one is U3A Northern Beaches Region.

Sydney u3a is managed and run entirely by volunteers who contribute time and energy to provide life-long learning and social activities for everyone.  Join in to enjoy the benefits of membership!  At the one affordable annual membership fee of $85.00 (less than $2 per week), you’ll get:
  • access to a wide range of courses and presentations
  • friendly and inviting social events in your region

Members can attend any course in any of the seven regions
  • Volunteers lead and administer the courses and talks
  • A wide range of topics is covered – from learning foreign languages to table tennis to history to book/movie clubs to philosophy to science related issues. There’s something for everyone!
  • Courses are held in a variety of local venues and via Zoom
  • Events, visits, tours and social activities are also offered
  • Full details of activities are listed each semester in the Course Book and on individual regional pages
From time to time there are changes to course details after publication of the Course Book. Please keep checking your region’s website or the website home page for updates.

u3a Northern Beaches Region
Our current newsletter includes up to date information on courses, events and any changes to the program.  Previous newsletters are available here if you missed any information or wish to refresh your memory.

Please note:  The newsletter is distributed to members by email at the end of each month. If you haven’t received the latest copy please check as it may have been captured in your Junk email folder. If this is the case, please adjust your settings so that you receive future newsletters as soon as possible. We also take this opportunity to issue a friendly reminder to contact us with your updated details if you change your home or email address. Thank you.

New laws will force streaming giants to invest in local content – but it’s too soon to celebrate

Alexa Scarlata, RMIT University

This week the Labor government announced it is poised to introduce a bill to parliament that will impose regulatory obligations on major subscription video-on-demand (SVOD) services operating in Australia.

The legislation will require services such as Netflix, Disney+ and Prime Video (any with at least one million Australian subscribers) to support the production of new local drama, as well as children’s, documentary, arts and educational programming.

They can choose to do so in one of two ways. They can either invest at least 10% of their total expenditure for Australia, or 7.5% of their total revenue generated in Australia in the year prior.

In 2024 the market leader, Netflix, reported a local revenue of A$1.3 billion and expenses of $1.25 billion. This would equate to spending A$125 million via the expenditure model, or AU$97.5 million via the revenue model. It’s unclear how the method of determining a model will be decided.

The quota will also apply to Stan and Paramount+ if they meet the subscriber threshold. This is the case even though these services have ownership ties to the commercial broadcasters Nine and Ten, which already have their own content obligations.

A long road to regulation

Major streaming services have been left to operate unregulated in Australia for more than a decade.

The European Union imposed a 30% European-content catalogue quota on streaming services operating in the EU back in 2018. It also provided the option for member states to impose additional investment obligations, levies and promotion requirements on these services.

Similarly, Canadian broadcast regulations were updated in 2023 to require online streaming services to contribute to and promote Canadian content.

In Australia, there have been eight official inquiries into whether, and how, to regulate streaming services. We’ve also seen a 2022 Labor election promise to act on this, a formal commitment in the government’s 2023 Revive National Cultural Policy, and a promised (and subsequently missed) July 2024 deadline.

During these long periods of uncertainly, streamers banded together to lobby hard against multiple proposed models.

Hope for a flailing sector

Rather than regulating streaming services, since 2016 consecutive federal governments instead opted for scaling back licence fees and local content obligations for commercial broadcasters. This has resulted in a significant decline in Australia’s screen production sector.

This week’s announcement provides assurance about how much money streaming giants will have to consistently inject back into the local industry. Early estimates suggest the legislation could guarantee contributions of more than A$300 million per year.

It’s also good news the legislation explicitly identifies and supports key genres of locally-produced content (drama and children’s, documentary, arts and educational programming), rather than letting the streamers decide.

Research has found Australian drama is facing an uncertain future – as is children’s content, which is no longer supported by broadcast TV regulation and has subsequently deteriorated.

The framework’s emphasis on specifically “local” programs is also promising. It will hopefully delineate the creation of Australian stories, rather than allowing streamers to meet their obligations by pumping out offshore productions made in Australian studios.

But some questions remain

What we won’t know until the bill is introduced is what this means for exactly how much content SVOD services will be required to make. Will they have to make a minimum number of local productions, or certain hours’ worth?

As part of their licensing requirements, commercial television broadcasters have long had to produce and screen a certain number of hours of new Australian content to reach a certain number of points per genre.

While these conditions have been relaxed in recent years, this model provided our production sector with a scale and consistency that could sustain jobs, nurture talent and provide industry training.

Currently, it’s unclear whether Netflix and its competitors could meet their obligations with a handful of titles per year. We might see a few big-budget productions popping up sporadically, rather than a larger quantity overall. What good is that for our flailing production sector?

We also don’t know whether there’s anything in the legislative package to ensure that what gets made by these streamers as part of their obligations will actually reach viewers via their algorithmically-personalised interfaces. A spokesperson for Save Our Arts said the collective would like to see “algorithmic prominence addressed so Australian content is not made then buried. It must be discoverable.”

Finally, as much as this overdue regulation is good news, it will no doubt leave broadcasters reeling. Last year, Free TV, the peak body for commercial free-to-air stations, argued the introduction of such legislation “risks creating unintended costs for local broadcasters”.

Broadcasters will struggle to compete with the high per-hour production spends streamers can afford. They will also face increased competition for production labour and facilities.

As is usually the case with such things, the devil is in the details.The Conversation

Alexa Scarlata, Lecturer, Digital Communication, RMIT University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Walk & Talk: Narrabeen

The Belong Club invites anyone to come and participate in the Belong Club Walking Group!

Every Tuesday we walk along the pathway beside the Narrabeen Lagoon, from the Tramshed Arts and Community Centre to Jamieson Park and back. The route is about 1.8km each way, and is estimated to take 45 minutes.

The up and back walk allows for people of any walking speed to participate and enjoy the walk at their own comfortable pace. Walkers often split into smaller groups naturally along the route allowing everyone to go at their preferred pace. The aim here is for everyone to be included and to have an enjoyable walk.

Our meeting spot is to the right of the Tramshed Community Centre, between the basketball court and kids playground.

A Call to Volunteer Trainers and Students

Come and share your knowledge or learn more about your device! 
Computer Pals for Seniors Northern Beaches would love to hear from you. We are a not-for-profit organisation helping seniors navigate the wonderful world of technology.

We teach in term times Monday to Friday in a relaxed fun environment.

Common topics requested by Students are: Sending and receiving emails, discovering useful apps, safe banking online, learning how to take and store photos, avoiding Scams, and basically being able to operate their device with confidence.

We teach Android/Apple tablets and phones, and Apple/Microsoft/ Chromebook laptops.

We are based at the Tramshed Arts & Community Centre, 1395a Pittwater Road, Narrabeen, near the B-Line bus stop.

Why not give us a call on 0478 920 651



Active and Healthy at any age

Staying physically active is the single most important thing you can do to stay fit and independent, as you get older. Age is no barrier, research shows that exercise, at any age, is worth the effort. If you are in any doubt about exercise, please talk to your doctor.

This website (https://www.activeandhealthy.nsw.gov.au/) can help you find an exercise program in your local area and provides information and tools that can assist you to increase your physical activity.

Join Healthy and Active for Life Online!

Healthy and Active for Life Online is a FREE 10-week healthy lifestyle program for adults aged 60 years* and over.

The program will help you learn how to make small, sustainable changes in your lifestyle to improve your health.

The program covers lots of topics including healthy eating and physical activity.
No prior knowledge or exercise experience is required!
*Aboriginal people aged 45+ years can register. 

Healthy and Active for Life Online will help you to be active by:
  • Providing online exercise programs for you to complete in the comfort of your home
  • Providing you with an exercise manual and log to keep you on track
  • Helping you to create realistic goals and increase your fitness
Peninsula Bridge Club - Founded in 1967, we are a key community hub on Sydney’s Northern Beaches. We contribute strongly to our community: with both social connectedness for those who need it and opportunities to learn and train for those with competitive sporting goals. 

The Club is a vibrant organisation hosting up to three bridge sessions a day. We have 37 permanently set tables – that’s 148 players. We host over 30,000 player sessions every year. This includes prominent tournaments and education events attracting players from across the region. 

We pride ourselves on the friendliness of the club and our strong community spirit. We support local charities but even more importantly we support community members by providing them with social connection and mental stimulus – irrespective of age and mobility.

Our clubhouse is at Warriewood.

We have a new Beginners Course starting the end of September.

Each 2-hour lesson focuses on learning by playing, with a break for tea and chocolate biscuits mid-way. The course runs for 6 weeks and costs $100, which includes text book and support materials.

After the lessons we offer “Help with Play” sessions to practise what you’ve learned; Mondays 7-9pm; Tuesdays 2.15-4.30; Fridays 9.15-11.30. ($7 for members & $12 for visitors – membership

We also offer more advanced lessons each month so you can continue to improve your game if you want. 

If you are keen to learn this great game, please call or email Cath Whiddon (Director of Bridge Ed at PBC): 9979 5752 or cwhiddon@live.com.

If you already know how to play, take a look at our website to see what’s on offer this month: peninsulabridgeclub.org.au

Peninsula Bridge Club Facebook page: www.facebook.com/peninsulabridgeclub

Issacs's Gardening Services: Seniors Looked After 

Our neighbour's son (Isaac Loveday) recently started his own gardening business here.  He lives at Warriewood.

Isaac has 10 years horticultural experience with Flower Power.   His listed expertise is:
  • Horticultural advice
  • Mowing & hedging
  • Landscaping & fertilising
  • Planting & turf laying
  • Weed & pest control
No job is too big or too small, and seniors will be looked after.
I have attached his Brochure & Business Cards.
Do you have anywhere in PON that we can advertise his business.  He is a young man & enthusiastic about his work.
J.M.

assistance to pay your aged care costs

It’s now easier to get help if you need assistance to pay your aged care costs.
Services Australia have improved their Aged Care Claim for financial hardship assistance form and made changes to some evidence requirements. They’ve made these changes so it’s easier for you to get help.

You may get help if you can’t pay your aged care costs and you’re either:
  • in residential or respite care
  • getting a home care package.
You can claim for financial hardship assistance if all of the following apply:
If you get a Home Care Package, your care must have started on or after 1 July 2014.

Before you claim, you should update your income and asset details as well as your partners if you have one. You may also be eligible for other payments and services.

Next steps

Pensioner water rebate

If you receive a pension, you may qualify for a rebate on your water bill. 

To be eligible, you’ll need a:
  • Pensioner Concession Card from Centrelink or Department of Veterans' Affairs, or
  • gold Health Card (also known as a gold card) that shows:
  • war widow
  • war widower
  • extreme disablement adjustment (EDA)
  • totally and temporarily incapacitated (TTI)
  • totally and permanently incapacitated (TPI).
You’ll also need to be the owner and occupier of one of the following:
  • single dwelling
  • dual occupancy
  • strata or company title unit
  • unit in a retirement village with a life term lease.
If you own the property with someone who isn't a pensioner, you may still get a rebate. This depends on your relationship with the other owner(s) and your eligibility.

Rebates are applied to each bill. 

You can claim your pensioner rebate by selecting your water supplier from the following list:

Pittwater-Narrabeen Parkinson’s Support Group

The purpose of our group is to support seniors (55yrs +) living with Parkinson’s, their carers, relatives and those who have lost a partner to Parkinson’s, who live on the northern beaches of Sydney.

This support Group has been meeting for around 30 years on the Northern Beaches. Our meetings aim to help reduce the social isolation, and increase community connectedness for our members. Through guest speakers, discussions, and group activities, our meetings will support and promote mental health, healthy lifestyles and well-being.

Our Facebook webpage will be used to store resources and links, and provide another way to safely keep in touch, for those who want to use Facebook. We also have a website that is regularly updated https://wheresdot.wixsite.com/nbpdsupportgroup

We meet regularly and have been meeting at Jamieson Park, The Esplanade, Narrabeen.

Give Dot a call for more information: 0418 640 086 and join our Facebook group: https://www.facebook.com/groups/1063258404504502

 

Contact Community Care Northern Beaches HERE

 Keep your Wits About You

A regular contributor suggests we all look at Lumosity to see if will suit keeping active mentally. Their website states: "improve Brain Health and performance. Designed by neuroscientists, Lumosity exercises improve core cognitive functions. Researchers have measured significant improvements in working memory and attention after Lumosity training. Dozens of research collaborations help improve the Lumosity training program and its effectiveness." You can visit their website to decide for yourself  at: www.lumosity.com/app/v4/personalization

Heartmoves is a low-moderate intensity exercise program. Regular participation in Heartmoves will help to: Better manage weight, blood sugars, blood pressure and cholesterol; Improve fitness, balance, co-ordination and flexibility; Enhance your quality of life and meet other people. Ingrid Davey is a qualified Older Adult Instructor and accredited Heartmoves Leader who will guide you through an exercise program that is fun, safe and modified to suit you. Tuesday 9.30am and Thursday 10.30am at Nelson Heather Centre, 4 Jackson Road Warriewood.  The cost per class is $10.00 casual now and $17.00 for two classes. Phone Ingrid to secure your spot on 0405 457 063. www.heartfoundation.org.au

MWP Care

We've been supporting the community for over 50 years! 
Our Neighbour Aid staff and volunteers are able to provide crucial support to vulnerable elderly residents during the lockdown. 

Help with going to the supermarket or shopping on your behalf from a list as well as transport to medical appointments. Please get in touch via our website for more information 

MWP Care is a not-for-profit organisation that assists frail aged and younger people with disabilities and their carer’s in the Manly, Warringah, Pittwater area to remain independent members of our community.

MWP Care provides support to people who cannot manage alone by providing a range of services. Many of Community Aid’s activities are made possible by the generous work of our wonderful volunteers. Please contact us for more information.


Australian Government Dept. of Health: Hearing Devices for Seniors

Australian Government's Hearing Services Program (the program), offers the option of being fitted with a hearing device if a hearing assessment identifies you have a hearing loss and a hearing device may assist you. 

You will be given a recommendation for a fully subsidised hearing device, and may also be offered the option of purchasing a partially subsidised hearing device. These devices have been approved by the Office of Hearing Services.

You can find out more about this program on the Australian Government's Department of Health webpage on the program here

Mah Jong returns to RPAYC

THURSDAYS 5PM - 7PM COMMENCING 4 APRIL

Everyone is welcome, from novices to experienced players! Sharpen your mind, connect with friends, learn a new skill or refresh your existing game. Mah Jong if fun for all!

For more information contact Leigh Hudson 0408 941 665.

Stay for dinner in Halyards - book your table online HERE 


council has a Home Library Service Available for Seniors

For those unable to visit the library because of age or disability, the Home Library Service maintains a vital connection with all that the library offers. Your Home Library Service Officer will help you select items for reading or listening. Volunteers or staff will then deliver and collect your library items on a regular basis.

Register for the Home Library Service
If you or the person you care for is unable to visit the library or carry library items home due to age, frailty or disability, please complete Council's Home Library Service Application Form or call us on 9942 2393. 

A medical certificate or statement signed by a doctor may be required to assess eligibility.

What happens next?
After staff receive your completed application form, a Home Library Service Officer will contact you to arrange a time to meet and discuss the service details with you.

Staff or volunteers will then select your items according to your borrowing preferences and then deliver them to you. During this visit you can return any items that you have finished with.

Community Connect

Need help on where to go to find the community information and assistance you need?

At Community Connect Northern Beaches, our professional staff and trained volunteers are knowledgeable, friendly and approachable and we will be only too pleased to help you find the service you want. We provide information and support, as well as advocacy and referral to other non profit community services and government agencies.

If we can’t help you we will get you someone who can. If you are newly arrived or do not have an English speaking background we can offer individual advice and support. Or Why not come to Specialist Community Support Workshops: Family Law, Power of Attorney plus Wills and Executors; Domestic Violence Support and Prevention; Positive Community Integration ; Crime Prevention; Or  Our Free English Classes. 

We also provide information on: Family Services: Child Care, Personal Support & Counselling; Health (Including Mental Health) ;  Material and Practical Assistance ; Advocacy to access state and federal MP assistance; Accommodation and Tenancy (help with form filling); Legal and Financial Matters ; Consumer Affairs ; Multicultural Issues; Conservation and the Environment ; Employment and Education; Accessing Community Facilities  -You are welcome to call in for: Brochures, booklets and fact sheets on a range of topics; Service Directories e.g. Council Guides and Migrant Directories; Publications e.g. The Senior newspaper and Nova.

Access to our community information data base, internet, email, fax and photocopying.(Please note there is a small charge for photocopying and use of the fax to cover the cost of paper, toner and fax call).  We also offer: A Legal Referral Program - Monday 1pm to 2pm at our 30 Fisher Road, Dee Why office.  Taxation Assistance for low income earners and pensioners from July to October. 

What does it cost?: Our services are free, however we are always grateful for a small donation where possible. The program is supported by NSW Department of Family & Community Services (FACS). CONTACT US: Phone: 02 99317777.

Know Your Bones

CEO of Osteoporosis Australia, Greg Lyubomirsky says “bone health is an important part of your general health and anyone with risks for osteoporosis should be investigated.”

He has urged people to try the online self-assessment, Know Your Bones developed by Osteoporosis Australia and the Garvan Institute of Medical Research. 

"Simply visit the website, complete the assessment in your own time and a personal report is generated which will outline potential risks and can be taken to your doctor if required.”

You can take the assessment here:  www.knowyourbones.org.au

NSW Seniors Website: Crosswords, Puzzles & Games

Did you know that the NSW Seniors website has a range of games and puzzles for you to exercise that great grey matter upstairs?

Recently new items have been added in and now the list is:


Just click on the links we've embedded next time it's too cold out for a stroll and exercise that other great asset you have - your mind!

Profile

EasyLink (formerly Easy Transport Manly Warringah Pittwater) - medical appointments, shopping trips, mystery tours and Saturday Lunch - this great non-profit organisation offers great ideas and solutions.

Visit: https://easylink.com.au

Avalon Beach Ladies Probus Club - Profile

Currently Avalon Beach Ladies Probus club is looking for new members - a great opportunity to spring into Spring by meeting up with wonderful local women for fun and friendship. Meets first Tuesday of every month at Club Palm Beach (Palm Beach RSL).

President Margaret White shares a few insights into this local ladies Probus club.

Media Releases concerning Seniors this week from National Seniors Australia

With around a quarter of a million members, National Seniors is Australia’s largest consumer organisation for the over 50s and fourth largest group of its kind in the world.

NLA Ebooks - Free To Download

The National Library of Australia provides access to thousands of ebooks through its website, catalogue and eResources service. These include our own publications and digitised historical books from our collections as well as subscriptions to collections such as Chinese eResources, Early English Books Online and Ebsco ebooks.

What are ebooks?
Ebooks are books published in an electronic format. They can be read by using a personal computer or an ebook reader.

This guide will help you find and view different types of ebooks in the National Library collections.
Peruse the NLA's online ebooks, ready to download - HERE

 Australian Ageing Agenda

Australian Ageing Agenda (AAA) is an independent and authoritative bi-monthly publication for people who work in or around the aged care and retirement sectors in Australia. It provides a broad range of news, education and opinion with an emphasis on knowledge sharing and research translation.

Each issue also contains regular updates on relevant business and financial issues along with a selection of well researched features on crucial systems and operations, clinical care, technology, built environment and other issues relevant to the ‘ageing sector’. AAA leads the way with the industry’s most comprehensive conference details and remains Australia’s number one source of news and information about ageing issues and aged care.

Have a look at their comprehensive website HERE

Aged Care Complaints Commissioner 

Any person can make a complaint to the Commissioner, including care recipients, family members, friends, staff, volunteers, or professionals.

Complaints may relate to any aspect of services including care, choice of activities, discrimination, catering, communication or the physical environment. The 1800 550 552 helpline is staffed 9am to 5pm (AEDST) Monday to Friday.

Out of hours callers can leave a message, or contact the Commissioner at anytime through the Aged Care Complaints Commissioner website.

________________________________________

In 2014-15, there were 10,924 contacts to the Aged Care Complaints Scheme. 3,725 were assessed as a complaint, 3,812 ‘other’ contacts includes non-compulsory notifications, own motion investigations and compliance referrals. There were also 3,387 out of scope contacts which were not related to an approved provider or an approved provider’s responsibilities under the Aged Care Act.